EFQM - критерии самооценки

  • Published on
    18-Jan-2015

  • View
    3.490

  • Download
    1

Embed Size (px)

DESCRIPTION

EFQM

Transcript

  • 1. EFQM

2. EFQM

  • 15 1988 - European Foundation for Quality Management (EFQM).
  • : Bos c h, B P , Ciba-Geigy, Electrolux, Fiat, KLM, Nestle, Olivetti, Philips, Renault, Volkswagen .
  • 1991 EFQM, (EQA).
  • EFQM 21- , .

3. EFQM 2006

  • BMW Group Chassis and Driveline Systems Production Germany Award & Prize Winner
  • Grundfos A/S Denmark Award & Prize Winner
  • TNT Express GmbH - Germany Germany Award & Prize Winner
  • Knorr-Bremse Europe Germany Prize Winner
  • General Motors Powertrain - Hungary Ltd Hungary Prize Winner
  • T-Systems Multimedia Solutions Germany Prize Winner
  • TNT Express Worldwide Eesti AS Estonia Prize Winner
  • Autoliv Cankor Turkey Finalist
  • Cepsa Spain Finalist
  • E.ON Tiszntli ramszolgltat Zrt. Hungary Finalist
  • FIAT Auto Poland, Tychy plant Poland Finalist
  • Luka Koper Slovenia Finalist
  • NRG Benelux Netherlands Finalist
  • Post Denmark Denmark Finalist
  • Stora Enso Packaging Boards, Fors Mill Sweden Finalist
  • TNT International Business Unit Europe UK Finalist
  • TNT Express Greece Greece Finalist
  • Lauaxeta Ikastola Spain Finalist
  • Agria Sweden Finalist
  • Fonderie del Montello Italy Finalist
  • Gaiker Centro Tecnologico Spain Finalist
  • Govan Initiative Limited UK Finalist
  • Nyirtavho Hungary Finalist
  • Philips Lighting Terneuzen Netherlands Finalist

4. EFQM TNT Express Greece, Stora Enso 2-, - 1 BMW Group Chassis and Driveline Systems Production 300 400 500 -8 2 5. EFQM 10% 15% 14% 9% 8% 9% 6% - 20% - 9% 6. ISO 9000 :2000 EFQM ISO 9000 :2000 EFQM , 7. . 8. 1.

  • .
  • , , .
  • .
  • , .

1 , 1 b 1 1 , 1 d, , 9. 2.

  • , , , .
  • , , .

2 2 b, 2 , 2 d 10. 3.

  • , , .
  • , .
  • , , .

3 , 3 3 b 3c 3 d 11. 4.

  • , .
  • , .

4 4 b 4 c, , 4 d 4 2 12. 5.

  • , .

5 5 b 5 5 d, , 5 e 13. 6.

6 b 6 14. 7.

7 b 7 15. 8.

8 b 8 16. 9.

9 b 9 17. 1 2 3 4 5 6 7 8 9 18.

  • [email_address]
  • :+7 495 7222904 /05
  • : +7 985 2900090
  • :
  • ,
  • ,
  • - ,
  • ,
  • 15- ( ): . .,TQM( ),Lean Manufacturing( ),ISO 9000

Recommended

View more >