China human resource service industry research report 2015 -HRoot

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  • 22015

    HRoot ,

    HRoot

    2014

    1,403.9 12012 -2014 (CAGR) 15%HRoot 2019

    3,157 12014

    2015 -2019

    17%

    /

    MSP

  • 12015

    1. 1978 -1991 2. 1992 -2006 3. 2007

    1. 2. 3. 4. 5. 6.

    1. 2. 3. 4.

    1. 2012-2014 2. 2012-2014

    0406

    07

    3219

    30

    20

    09

    41

    18

  • 22015

    62

    80

    2015-2019

    52

    7677

    88

    46

    63

    71

    81

    82

    83

    83

    72

  • 32015

    99100110111111

  • 42015

    20

    70

    20 80

    20 70

    /

    CIIC (SFSC)FESCO

    (51jobNASDAQJOBS)Career

    InternationalBlueseaHUMANPOOL

    2

    (51job

    NASDAQJOBS) ZhaopinNYSE

    ZPINCareer

    International

    Antal International

    100

    30

    2008

    2008

    Niche

  • 52015

    Cloud ComputingBig Data

    O2O /

    Online to Offline

    AdeccoSWXADEN

    EURONEXTADE RanstadAMS

    RANDManpowerGroupNYSEMAN3

    500

    ADPNASDAQ

    ADP 400

    2010

    2010-2020

    2014

    2020

    2

    50

    4 2020 75 64

    HRoot HRoot

    HRoot

    HRoot

  • 62015

    1.

  • 72015

    1954

    /

    1.1

    (MSP)

    /

    RPO

  • 82015

    4Adecco

    SWXADEN EURONEXTADERanstadAMSRANDManpowerGroupNYSEMAN3

    500

    ADP

    NASDAQADP 1.2 400

    20 70

    1.2 HRoot 2014 50

    2014

    2013 5

    6

    1

    Adecco 258.98 148.58

    2

    Randstad / / 220.01 105.84

    3

    ManpowerGroup

    / / / 202.5 63

    4 Recruit / / 121.54 176.79

    5ADP

    / 113.10 422.1

    6

    CIIC / 65.987

    7

    Hays / 57.81 33.44

    8 Kelly Services / / 54.13 6.55

    9

    Robert Half / / 42.46 83.7

    10

    Mercer 42.41 306.58

    HRoot2014 50

  • 92015

    2013

    2.6 35.8

    6,945 9

    2020 2

    16% 50

    2006

    49%

    Career

    International

    Antal International 100

    SAPNYSESAPSucessFactors

    OracleNYSEORCL TaleoIBM

    NYSEIBM Kenexa10

    Executive Search/ Headhunting

    Retainer-based Search

    Contingency-based Recruitment Agency Service

  • 10

    2015

    2011 1 1

    ,

    IT

    Information Technology OutsourcingITOBusiness

    Process OutsourcingBPO

    (Information Technology Outsourcing, ITO) IT

  • 11

    2015

    BPOBusiness Process OutsourcingBPO

    BPO

    BPO

    Professional Staffing

    IT

    IT

    IT

    SAP

    IT

    CRACRC

    CRAClinical Research Associate

    CRCClinical Research Coordinator

    CROContract

    Research Organization

    Industrial/Commercial Staffing

  • 12

    2015

    Career InternationalManpowerGroupNYSEMANRandstadAMS

    RANDFESCO Adecco

    //

    / /

    Career InternationalManpowerGroup

    NYSEMANRandstadAMSRAND

    FESCO Adecco

    /

  • 13

    2015

    / MSP

    Recruitment Process OutsourcingRPO Human Resource OutsourcingHRO

    RPO RPO

    master contractor

    On Demand

    RPO

    RPOEnd-to-End RPO SolutionSourcing

    PriorityRPOCampaign/Event

    End to End RPO Solution

    RPO RPO RPO

    60 30% Career International RPO

    RPOCareer InternationalManpowerGroup

    NYSEMAN Alexander Mann SolutionsAMSKellyOCGAllegis

    MSP

    MSP Managed Service Provider

    MSP

    MSP MSP

    MSP

  • 14

    2015

    MSP MSP

    1000 80% MSP MSP 5%

    MSP MSP RPO

    /

    / /

    / /

    /

    /

    /

    30 120

  • 15

    2015

    1.3

  • 16

    2015

    e-Learning/ /

    & & 1.4

    (HRM Core Functions)

    (Workforce

    Management)

    (Compensation

    & Rewards)

    (Recruitment

    & Hiring)

    (Talent

    Management)

    (Learning & Develepment )

    1.4

    Source: Forrester Research, Inc. Unauthorized reproduction or distribution prohibited

  • 17

    2015

    IT

    20 60

  • 18

    2015

    2.

  • 19

    2015

    20 70

    1. (1978-1991)

    20 70

    20 80

    20 80

    20 90

    2. (1992-2006)

    3. 2007

    2007

    1978 -1991

    1992 -2006

    2007

    30

  • 20

    2015

    2.2 2011-2014CPI

    2.1 2009-2014GDP

    1. 2009

    2014

    GDP 7.4%

    24 GDP

    7% 2.12012

    -2014

    CPI

    2.2

  • 21

    2015

    2009 2.32014

    77,253 276 39,310 1,070 2014 1,322

    4.09%2014

    2004 -2013 15,918 51,474

    13.93% 10.61% 2.42008 -2013 17,057 32,706

    13.91% 11.00%12

    2.4 2000-2013

    2.3 2009-2014

    2009-2014

  • 22

    2015

    2.5 2002-201415-64

    2014 GDP2014

    19 2014 20,167 10.1% 8.0%

    28,844 9.0% 6.8% 10,489

    11.2% 9.2% 17,570 12.4%

    2012 2012 9

    1,059.8 1992 13.9

    500

    2014

    2. 30

    2011 15

    -64 2014

    371 2013 2.52014 60 -64 35 -64

    15 -35

  • 23

    2015

    1949 20

    50 70

    2% 2.6 1970 15-64 14

    4%

    2.6 1952-2014

  • 24

    2015

    1979 1979

    1.2% 2014 0.5% 2.7

    0-14 64 15-64

    2.7

  • 25

    2015

    2011 50%

    2.8

    2.8 2001-2014 /

  • 26

    2015

    2.9

    2.9 2004-2013

    2017 -2018

    2014

    3. 20073

    2011-2015

    < >

    2013 7

    4

    3

    6

    5 1 5 5 1

  • 27

    2015

    2.10

    2007

    2010 2010-2020

    2012 2011-2015

    2013 < >

    2013

    2013

    2014

    10%

    2014

    6

    2014

    2014

    2014

    2010-2020

    2014

    2.10

  • 28

    2015

    /

    2013

    2013

    2013

    2013

    5 13 42

    2014

    10%

    2014

    2.11

    4.

    2012

    2.11

    5.

    Cloud Computing

  • 29

    2015

    2.12

    TCO

    6.

    CTGCDP

    Career InternationlHUMANPOOL

    2.12

    2013 4

    2013 7

    2013 10

    2014 3

    2014 4

    2014 4

    2014 8

    2014 8

    2014 9

    2014 11

    2015 1

    2015 1

    2015 1

    2015 1

    2015 2

    2015 2

    2015 2

    2,000

    250

    500

    7,000

    2,000

    2,500

    2,800

    2,000

    2,000

    2,500

    3,000

    KPCB

    IDG

    IDG

    IDG

    Pre-A

    Next InnovationNI

  • 30

    2015

    1.

    2013

    2014 48.2% 5.6

    2007

    2012 34.8%

    4.2% 60.3%

    0.7%2013 2.6

    1,139 4.3% 18,578 70.3%

    2180.8%20121,491

    10%

    2013 35.8

    2012 2.2 6.5%

    2.

  • 31

    2015

    3.

    4.

    2013

    4.35 2012

    500 2012 114

    6% 2012 9,547

    2013 10,167 6.5%

  • 32

    2015

    1. 2012-2014

    2.13 2012-2014

    CIETT, HRoot

    1,060.00

    1,220.80

    1,403.92

    2012A 2013A 2014A

    2012-2014

    2008

    2012 -2014

    15% 2014

    1,403.9

    1

    30

    2012-2014 15%2014 1,403.9 1

    2014 541.3 1

    2014

    12.4 1

    39%36%

    18%29%28%

  • 33

    2015

    2.14 2012-2014

    HRoot

    155.33

    212.50

    300.00

    2012A 2013A 2014A

    2012-2014

    2. 2012-2014

    /

    2012

    -2014

    39%2014

    300.0 1

    2012

    -2014

    10%2014

    159.7 1

    20-25%

    30-40%

    50%

    2.15 2012-2014

    HRoot

    144.97 150.57

    174.58

    2012A 2013A 2014A

    2012-2014

  • 34

    2015

    2.16 2012-2014

    RDPACHRoot

    12.62

    15.66

    20.97

    2012A 2013A 2014A

    2012-2014

    1.

    2012 -2014

    29%2014 21.0

    1

    1.

    2012

    -2014

    25%2014

    33.3 1

    2.17 2012-2014

    HRoot

    21.44

    26.78

    33.27

    2012A 2013A 2014A

    2012-2014

  • 35

    2015

    2.

    2012 -2014

    13%2014

    50.1

    1

    2.18 2012-2014

    HRoot

    39.38 39.01

    50.12

    2012A 2013A 2014A

    2012-2014

    1. / /

    / /

    2012 -2014

    / /

    10%2014 / /

    30.0 1

    2.19 / /2012-2014

    HRoot

    24.80 27.28

    30.01

    2012A 2013A 2014A

    //2012-2014

  • 36

    2015

    2012

    -2014

    13%2014

    541.3 1

    2.20 2012-2014

    HRoot

    426.49

    496.47 541.32

    2012A 2013A 2014A

    2012-2014

    2012 -2014

    17%2014

    12.4 1

    2.21 2012-2014

    CIETTIDCEverest GroupHRoot

    9.08

    10.24

    12.39

    2012A 2013A 2014A

    2012-2014

  • 37

    2015

    /

    /

    2012 -2014 /

    25%2014

    / 110.3

    1

    201431

    10%

    2012 -2014

    12%2014

    2012 306.4 1 368.3 1

    2.23 2012-2014

    HRoot

    306.36

    352.31 368.33

    2012A 2013A 2014A

    2012-2014

    2.22 /2012-2014

    HRoot

    70.58

    100.01

    110.30

    2012A 2013A 2014A

    /2012-2014

  • 38

    2015

    2012 -2014

    18%2014

    72.3

    1

    HRoot

    52.36

    61.52

    72.29

    2012A 2013A 2014A

    2012-2014

    2.24 2012-2014

    2012-2014

    29%

    2014

    4.0 1

    2.25 2012-2014

    HRoot

    2.40

    3.10

    4.00

    2012A 2013A 2014A

    2012-2014

  • 39

    2015

    2012 -2014

    28%2014

    143.4

    1

    2.26 2012-2014

    HRoot

    87.30

    124.68

    143.38

    2012A 2013A 2014A

    2012-2014

    C/SClients/Server

    / B/SBrowser/Server

    /

    Cloud

    Computing

    2012 -2014

    15%2014

    40.0 1

    2.27 2012-2014

    HRoot

    30.00

    35.00

    40.00

    2012A 2013A 2014A

    2012-2014

  • 40

    2015

    2014

    51jobNASDAQ

    JOBSZhaopin

    NYSEZPIN SEEK

    LinkedInNYSELNKD

    2012 -2014

    36%2014 87.3

    1

    2.28 2012-2014

    Knocept AnalyticsStaffing Industry Analysts,CIETT, HRoot

    47.15

    66.44

    87.30

    2012A 2013A 2014A

    2012-2014

    2012 -2014

    49%2014

    1.0

    1

    2.29 2012-2014

    HRoot

    0.45

    0.60

    1.00

    2012A 2013A 2014A

    2012-2014

  • 41

    2015

    /

    IT

  • 42

    2015

    1.

    2011Career InernaionalDayee

    hiredThomas International

    +

    2.30 2012 Korn

    Ferry NYSEKFY 100

    Korn

    Ferry NYSEKFY

    Korn Ferry NYSEKFY

    2014 57%

    Korn Ferry NYSEKFY

    1998Futurestep

    2006 Lominger

    2007 Newman Group

    2007 LeaderSource

    2013 PDI Ninth House

    2015 Pivot Leadership

    2.

    Web 2.0

    +

    +

    Career International

  • 43

    2015

    2014Career International

    O2O /Online To Offline

    Career InternationalAntal International

    3.

    /

    APP freelancer.com

    2.31

    OracleNYSEORCLSun

    MicrosystemsERP

    IBMNYSEIBM

    2002 Hewitt13

  • 44

    2015

    1.

    MercerHewitt13Watson Wyatt Worldwide14

    Towers Perrin14AonNYSEAON

    Towers WatsonNYSETWMarsh

    & McLennan CompaniesNYSEMMCAonNYSEAON 10

    Marsh & McLennan CompaniesNYSEMMC 5

    2.32 2.

    3.

    IBMNYSEIBMManpowerGroup

    NYSEMANCIIC

    IBMNYSE

    Hewitt13

    Mercer

    Mercer

    Watson Wyatt Worldwide14

    Towers Perrin14

    Aon

    NYSEAON

    Aon Hewitt

    Towers Watson

    NYSETW

  • 45

    2015

    IBMCIIC

    HayGroup

    / Aon Hewitt

    e-Learning

    2004

    e-Learning

    e-Learning

  • 46

    2015

  • 47

    2015

    2008

  • 48

    2015

    1.

    2.

    3. /

    2008

  • 49

    2015

    2008 2011

    2008 2008 -2011 2012

    10,000

    2,000 3,300 1,000

  • 50

    2015

    2008

    1.

    2008 2008 2011 2012

    SNS

  • 51

    2015

    2008

    2013 2012 6% 16%2014 24%

    2013 2%

  • 52

    2015

    1.

    SaaSSoftware as a Service

  • 53

    2015

    2.

    1.

    2.

    2014

  • 54

    2015

    1.

    IT

    American Staffing Association 2012 290

    2.

    Reactive Search

    PS Proactive SpecializationSpecialization

    Proactive

    /

  • 55

    2015

    1.

    1.

    2.

    3.

    1.

    2.

    1.

    2.

    3.

    1.

    2. ITIT

    1.

    2.

  • 56

    2015

    2.

    Yankee Group 12% 2008

    800 420 IDC

    201020154.4%

    2012 1,345 2013

    1,080 2010 2013 33.6

    / /

    /

    /

    RPO

    1.

  • 57

    2015

    1.

    2.

    Towers WatsonNYSETWTowers WatsonNYSETW

    2010-2020

  • 58

    2015

    2.

    1.

    2.

    796

  • 59

    2015

    1.

    2.

    SaaSSoftware as a Service

    SaaS

    1.

  • 60

    2015

    2.

    1.0

    51jobNASDAQJOBS

    /

    / /

    1.

    2.

    2013

  • 61

    2015

  • 62

    2015

    3.

  • 63

    2015

    2013

    Heidrick & Struggles

    NASDAQHSIIPageGroup LONMPI

    Korn Ferry NYSEKFY

    20

    Career InternationalVASTSEA

    Executive Search 1-2

  • 64

    2015

    2013 13 3,600

    30%

    3,000

    Staffing Industry Analysts

    1,060 2013 6%

    AdeccoSWXADEN

    EURONEXTADERandstadAMSRAND

    Adecco

    SWXADEN EURONEXTADE Randstad

    AMSRAND ManpowerGroupNYSEMAN

    Career InternationalHUMANPOOL

    EngmaCTG

    Career International

    HUMANPOOLEngma

    / / Career

    InternationalSFSCFESCO

    RandstadAMSRANDManpowerGroup

    NYSEMAN

    2006 Career International

    ,

    25%

    CIICFESCO

    SFSC

    Adecco

    SWXADEN EURONEXTADE Randstad

    AMSRANDManpowerGroupNYSEMAN

    CIIC

    FESCOSFSC

    RPO

    RandstadAMSRANDKelly ServicesNASDAQ

    KELYA, KELYB Career International

    ManpowerGroupNYSEMAN (51job

    NASDAQJOBS)CIIC

    Career International RPO

  • 65

    2015

    RPO Career International

    35% 100%

    RPO RPO

    2011 9

    7.7 SFN SFN

    SourceRight Solutions Randstad Sourceright

    2012 9 13

    Talent2

    Allegis Talent2

    Allegis

    Allegis

    2012 12

    Kelly ServicesNASDAQKELYA, KELYB

    KellyOCGKelly Outsourcing & Consulting Group

    ADPNASDAQADP2013

    20.84 18.4%

    ADPNASDAQADP

    20 90

    2010

    1.6% 2.0% 1.3%

    44%

    / /

    60

    1980

    1990 1996 1999 2003

    Aon HewittMercerTowers Watson

    NYSETW

    CIIC

  • 66

    2015

    CEBNYSE

    CEBHayGroupNormStarHaiwen UnitedBeisenCEBNYSE

    CEB 2012 SHL CEBNYSECEB

    HayGroup 2014 TalentQ

    HayGroupHaiwen United

    ASSESS ASSESS

    Towers

    WastonNYSETWAon HewittMercer

    Korn Ferry NYSEKFY

    Achieve Global

    CegosAMA

    KeyLogicKNXCegosRight ManagementRight

    ManagementFranklin CoveyNYSEFC

    Franklin CoveyNYSEFC

    20 80

    HRISHRMS

    HCMSCloud ComputingCloud Computing SaaSSoftware

    as a Service

    SaaSSoftware as a Service C/

    SClients/Server / B/SBrowser /Server / SaaSSoftware

    as a Service

    3.1

    2009 Mercer Censeo 300-500

    2012 CEB SHL 6.6

    2013 Korn Ferry PDI Ninth House 2.3

    2014 Infor PeopleAnswers 1-1.5

    2014 HayGroup TalentQ 0.5-1

  • 67

    2015

    ,

    3.3

    KronosSAPNYSESAPOracle

    NYSEORCLIBMNYSEIBMIBMNYSEIBM

    IBM IBM Smarter Workforce

    3.3Beisen 2010

    yongyouSHA:600588Kingdee

    2004

    SaaS C/SB/S

    C/SClients/Server / B/SBrowser /Server /

    SaaSSoftware as a Service,

    HRoot

    3.2 SaaS C/SB/S

    3. 3

    Oracle yonyou

    SAP Kingdee

    Beisen

    (Kronos) (Dayee)

    IBM (hired)

  • 68

    2015

    20 90

    ZhaopinNYSE

    ZPIN51jobNASDAQJOBSChinaHR2008

    ChinaHR MonsterNYSEMWW 2012

    3.5

    2013

    3.4

    2011 12

    2011 12

    2012 2

    2012 8

    SAP

    Salesforce

    Oracle

    IBM

    SuccessFactors

    Rypple

    Taleo

    Kenexa

    34

    19

    13

    3.5

  • 69

    2015

    3.6

    Job Boards

    1.

    2.

    1.

    2.

    3.

    4.

    5.

    1.

    2.

    3.

    4.

    1. 2. 3. 4. 5. 6.

    1. 2. 3. 4. 5.

    1.

    2.

    3. ,

    36

    58

    1. 2.

    1.

    2.

    1.

    2.

    1. 2.

    3.

    1. 2. 3.

    Indeed

  • 70

    2015

    1.0

    2.0

    3.6

    51jobNASDAQJOBSZhaopinNYSEZPIN

    ganji 58 58.com Inc.NYSEWUBALinkedInNYSELNKDLiePin

    51jobNASDAQJOBS 2014

    12.48 ZhaopinNYSEZPIN2014 7.5 ganji

    2014 160% 7.68 3 -5

    Lee Hecht HarrisonLHH MDB

    Right ManagementWisdom Career CounsellingHaysLONHASLee Hecht Harrison

    AdeccoSWXADEN EURONEXTADERight ManagementManpowerGroup

    NYSEMANWisdom Career CounsellingRight

    Management 40-50%Lee Hecht Harrison HaysLONHAS

    3.7

    1 9,380

    2013 6,800 2014 6,920

    201418.973 5

    201410.798 1.867

    2014 12.48 2014 8.825

    21 15 8.7 15

  • 71

    2015

    3.8

    Heidrick & StrugglesKron FerryPageGroupCareer

    InternationalManpowerGroupRandstad

    Career InternationalRandstadManpowerGroupFESCO AdeccoSFSC

    -

    CTGEngmaHUMANPOOLKoncor

    -

    Career InternationalRandstadManpowerGroupFESCOSFSC

    Career InternationalRandstadManpowerGroupAlexander Mann SolutionsAMSAllegis

    / ADPCDPAon HewittCIICNGAMercerTowers Watson

    CIICFESCOSFSCFESCO Adecco51job HongHai Bluesea

    Aon HewittDDIMercerTowers WatsonHayGroupCIICDeloitte Human Capital Advisory Services

    DDICEBHayGroupNormStarKron FerryBeisen

    KeyLogicKNXCegosRight Management

    SAPOracleIBM IBM Smarter WorkforceKronosConerstone OnDemandBeisen

    51jobZhaopinLinkedInCareerBuilder

    Right Management Wisdom Career Counselling

    2

    Aon Hewitt

  • 72

    2015

    3-4

    ,

  • 73

    2015

    2014

  • 74

    20

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