Συνέντευξη Επιλογής Προσωπικού - Στερεότυπα

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  • : -

    : 24907 : . : 0602032 : .

    2007 .

    1

  • ..4

    1. 5

    1.1 ....5 1.2

    7

    1.2.1 .. 7

    1.2.2

    ..8

    1.2.3 10

    1.2.4 .10

    2. :

    .............................................................12

    2.1 12

    2.2 13

    2.2.1 what is beautiful is good

    (attractiveness-beautybias) .13

    2.2.2 (first impression primacy or snap judgment effect)..17

    2.2.3 Recency effect...18

    2.2.4 Contrast effect18

    2.2.5 Halo-Horn effect19

    2.2.6 : (Fundamental Attribution

    Error & Actor-Observer Bias) ..20

    2.2.7 -

    .20

    3. ..25

    3.1 .25

    3.2 :

    ...28

    3.2.1 :

    ..30

    3.3 :

    34

    4. 36

    4.1 .36

    4.2 .36 4.2.1 : .36

    2

  • 4.2.2 - 38

    4.3 corpus: ....40 4.3.1 ..40

    4.3.2 - ..44

    4.3.3 .49

    4.4 corpus: ..50

    4.4.1 ...50

    4.4.2 - ..53 4.4.3 . 66

    4.5 - - ( 2 corpus)..68

    5. -72

    5.1 .72

    5.2 : ..74

    5.3

    .78

    6. : ..81

    7. .84 1) corpus..84

    2) corpus.86

    3) ..89

    3

  • .

    ,

    ,

    (&, 1991).

    .

    .

    corpus-

    - - ,

    ,

    ,

    .

    attractiveness/beauty bias-

    halo/primacy effect-

    gender bias-

    , ,

    status quo(Fiske 1993).

    4

  • 1. 1. 1 , :

    / /

    / (Spector, 2000).

    (Breakwell, 1995 /

    Riggio,2003 / Spector,2000)

    , . Steiner&Gilliand (1996)

    ,

    (Spector, 2000).

    ,

    .

    (Riggio, 2003).

    ,

    ,

    .

    , ,

    (Riggio, 2003)

    .

    ,

    -interviewer biases.

    , , ,

    ,

    ,

    1

    1 , , Human Resources Management .

    5

  • ,

    .

    , human resources managers

    ,

    .

    -bias- , 2:

    Snap judgement 3:

    , ,

    . ,

    , -

    , . Beauty-Attractiveness bias: What is beautiful is

    good

    .

    ,

    (Shahani-Denning, 1993)

    (Efran & Pattertson,

    Shahani-Denning, 1993) .

    Halo effect: halo effect ,

    , . (causal attributional error):

    -

    , ,

    . ,

    (Fiske 1993).

    2 : ) www.indiana.edu/~hrm/employment/best.html: Best Practices for a successful interview, Indiana University,University Human Resources Services, , 3-1-2006. ) www.orthopaedic.ed.ac.uk/jobhtm-16k: Interview skills for Trainee Orthopedic Surgeons, . 3-1-2006 ) www. sciencecareers/sciencemag.org/layout/set/print/career_development/issue/articles/0 Bias:Identifying, Understanding and Mitigating negative Biases in your Job Search, . 3/1/2006. 3 -bias- 2.2.

    6

  • ,

    , ,

    .

    , ,

    management (Huffcutt.A, Roth.Ph, Conway & J, Stone.N, 2001)

    ,

    .

    1.2 . 1.2.1 ( )

    ,

    . ,

    ,

    (job related skills)

    ,

    (Breakwell,

    1995).

    Marchese & Muchinsky (1993) Wiesner & Cronshaw (1998)

    ,

    (Spector,2000).

    T ,

    bias-

    .

    Cable and Judge (1997)

    ,

    /

    / /

    (Spector,2000).

    7

  • (Huffcutt.A, Roth.Ph, Conway & J, Stone.N, 2001)

    -

    , 4

    .

    , Cable and Judge (1997)

    ,

    ,

    - . ,

    ,

    ,

    .

    ,

    : (Riggio, 2003)

    9 .

    9 . 9 .

    1.2.2

    ,

    ,

    .

    (Middendorf-Macan, 2002)

    , ,

    (Kiewra, 1989,

    Middendorf-Macan, 2002)

    ,

    .

    (Dipboye, 1992 Middendorf-

    Macan, 2002)

    .

    4 Job related skills.

    8

  • ,

    ,

    ,

    - (key-points)

    .

    ,

    Breakwell (1990)

    (Middendorf-Macan, 2002).

    (Middendorf-Macan, 2002)

    ,

    (high-qualified applicants)

    ,

    .

    ,

    -screening cv-

    /

    ,

    ! (Balzer, 1986,

    Middendorf-Macan, 2002).

    , (Biesanz-Neuberg & Nicole Judice,1989)

    ,

    ,

    - .

    H

    ,

    , .

    9

  • 1.2.3

    .

    , (Breakwell,1995):

    -

    ,

    . ,

    ,

    (Breakwell,1995).

    ,

    .

    . ,

    ,

    , ,

    .

    1.2.4

    .

    ,

    ,

    .

    ,

    .

    10

  • ,

    (Breakwell,1995)-attractiveness-bias-,

    5 pacing,

    -inference logic-

    6,

    .

    ,

    ,

    , (

    Hogan (1991) Smith-Hanges & Dikson, 2001).

    (Levashina & Campion, 2001)

    , ,

    ,

    -

    .

    5 www.law.indiana.edu/careers/guides/interview_interview.shtml. IU School of Law-Bloomington/ Indiana University: Your Guide to Successful Interviewing Section: Attributes Employers Prefer.: 8-1-2006 6 www.orthopaedic.ac.uk/jobhtml16k. Chris Oliver, Consultant Trauma and Orthopaedic SurgeonInterview Skills for Trainee Orthopedic Surgeons, Edinburgh Orthopedic Trauma Unit, Royal Infirmary of Edinburgh, Scotland, : 8-1-2006.

    11

  • 2. : 2.1 . .

    ,

    7.

    ,

    , .

    , , , ,

    , --

    / /.

    -attractiveness bias- .8

    (Dipboye,1992)

    - -

    , -

    ,

    (Ilkka.R,Point S, 1995).

    7 , Breakwelll, 1995, . 78. 8 2.2.

    12

  • 2.2 (Riggio, 2003 /

    Ilkka.R,Point S, 1995) 9:

    2.2.1 what is beautiful is good (attractiveness- beauty bias)

    (DipboyeArvey &Tepstra 1977, Dipboye Franklin &Wiback

    1975) ,

    ,

    .

    ,

    ,

    ,

    (Warkins & Johnston, 2000).

    beauty bias what is beautiful is good ,

    .

    , ,

    .

    , ,

    , ,

    (, 1989).

    what is beautiful is good (Dion, Berscheid &Walster, 1972)

    , ,

    -,, -

    (Warkins & Johnston, 2000).

    , ,

    -

    -

    , .

    9 www. sciencecarrers.sciencemag.org: Peter Fiske, Bias:Identifying,Understanding and Mitigating negative biases in your job search, United States, 22-10-1999,article.

    13

  • ,

    , ,

    , / /

    standards -

    ,

    .

    10 ,

    ,

    -

    .

    ,

    (, ) ,

    , ,

    ,

    .

    Johnson & Roach-Higgins (1987) ,

    . Riggio &

    Throckmorton ,

    (Shahani-Denning 1993).

    , ,

    , , ,

    (Forsythe, Drake & Cox, 1985).

    Solomon (1987)

    ,

    (Forsythe, Drake & Cox, 1985).

    10 corpus .

    14

  • Forsythe, Drake & Cox (1985)

    , ,

    .

    ,

    ,

    . , , ,

    ,

    .

    , ,

    . Forsythe, Drake & Cox (1985)

    , ,

    ,

    .

    Forsythe ,

    1987,

    ,

    , , , .

    ,

    , - business-

    woman, Cash (1985)

    , : ,

    - -

    . , Cox & Glick (1986)

    ,

    .

    15

  • Glynis M. Breakwell,

    Surrey,

    : (Breakwell LG, 51)

    ,

    .

    .

    . ,

    , .

    , (

    )

    , ,

    what is beautiful is

    good ,

    .

    , Bardack & McAndrew (1985)

    - ,

    ,

    , .

    16

  • 2.2.2 (first impression, primacy or snap

    judgment effect).

    ,

    ,11

    .

    12(Riggio 2003) snap judgment- , ,

    - - ,

    . , ,

    ,

    , .

    H ,

    screening cv,

    , ,

    (Dipboye,1992). ,

    ,

    ,

    ! (Middendorf.H.C & Macan.H.T, 2002).

    : Balzer (1986)

    (Middendorf.H.C & Macan.H.T, 2002).

    Farr & York (1975) ,

    , ,

    (primacy effect)

    (recency effect).

    . , Rowe(1989)

    Springbett(1958)

    -- (Ilkka

    & Point, 1995). 11 4.

    17

  • 2.2.3 Recency effect.

    primacy effect, recency effect,

    . ,

    13.

    Miller & Cambell(1959)

    ,

    ,

    (, 1989).

    2.2.4 Contrast effect.

    , ,

    ,

    (Riggio,2003). Sherif, Taub & Hovland (1961)

    , ,

    ,

    - - .

    ,

    , ,

    ,

    - -

    .

    12 www.indiana.edu/~hrm/employment/best.html: Best Practices for a successful interview, Indiana University,University Human Resources Services, , 3-1-2006. 13 www.changingminds.org/explanations/theories/recency_effect.htm, . : 3-1-2006.

    18

  • 2.2.5 Halo-Horn effect

    halo-effect, 14 ,

    -- ,

    .

    , halo effect

    , 15.

    ,

    . ,

    ,

    16: ,

    ,

    ,

    , ,

    17 pacing

    ,

    , .

    To horn effect , -

    ,

    .

    halo/horn effect

    ,

    ,

    (,1996)

    Taifel & Turner (1979)

    (,1996).

    14 Internet sources: www.changingminds.org/explanations/theories/recency_effect.htm & www.indiana.edu/~hrm/employment/best.html (Adapted from Society for Human Resource Management, 1998) 15 www.orthopaedic.ed.ac.uk/jobhtm-16k Interview skills for Orthopaedic Surgeons 16 www.indiana.edu/~hrm/employment/best.html17 www.law.indiana.edu/careers/guides/interview_interview.shtml Your Guide to Successful Interviewing.

    19

  • 2.2.6 : (Fundamental Attribution Error & Actor-

    Observer Bias)

    Heider, :

    . (,1989)

    , ,

    -

    ,

    , ,

    John & Nisbet (1972) actor-observer bias .(Deschamps, 1997)

    -

    Ross(1977)

    , (Deschamps, 1997).

    2.2.7 -

    .

    ,

    , ,

    .

    ,

    ,

    .

    ,

    .

    20

  • ,

    .

    Stallybrass: (, 1996)

    --

    , , ,

    ,

    , ,

    ,

    .

    (Fiske&Morling, 1996).

    , --

    ,

    ,

    - (Taifel, 1972)

    , ,

    .

    ,

    -

    (Dipboye,1992)-

    .

    (Fiske, 2000).

    ,

    ,

    , .

    Fiske (1993) ,

    ,

    (stereotyping by design). ,

    21

  • - -

    : (Fiske&Depret, 1996)

    ,

    .

    , .

    ,

    .

    , ,

    ,

    ,

    ,

    -bias- .

    , Mark Roehing, Management

    Western Michigan University,

    ,

    ,

    .

    Rehabilitation Act & the Americans with Disabilities

    (ADA)

    .

    , 330418

    ( 4)

    , ( 8)

    ,

    .

    18 : 16, / :27/01/2005, . : 03/02/2005, . 3304

    22

  • ,

    , ,

    , ,

    -

    . 19:

    : ; : ; ;

    : ;

    ;

    /: ; ;

    : / ;

    : ; :

    . 20 :

    ,

    .

    .

    , .

    Manpower:

    , 70

    -.

    . ,

    19 www.indiana edu/~hrm/employment/best.html & JobWeb.com-Career development and job search advice for new college graduates, .: 3-1-2006. 20 , , 10-3-2005 : , , ;.

    23

  • .

    (discrimination)

    :

    , ,

    , , , ,

    , , , ,

    , (21) ,

    , , .

    ,

    ,

    .

    ,

    ,

    ,

    .

    , (Breakwell, 1995):

    ) ,

    . - -

    ( 2002).

    ,

    , ,

    ,

    .

    ) ,

    ,

    , .

    ) ,

    feed-back

    .

    21 . .

    24

  • 3. 3.1 . --

    ,

    , ,

    (, 1989).

    , ,

    ,

    ,

    ,

    (, 1989).

    Heider(1958), ,

    , .

    , -

    (Deschamps, 1997).

    (Ross, 1977)

    (actor) (observer) John & Nisbet

    (1972, 1989)

    ,

    .

    -,

    , ,

    John & Nisbet (1972) actor-observer bias

    .

    ,

    ( Ross 1977)

    ,

    (Deschamps, 1997)

    . Riggio :

    25

  • .

    actor-observer bias

    ,

    ,

    (Riggio, 2003, page141).

    ,

    (, 1989)

    ,

    -

    .

    ,

    , self serving bias,

    ,

    -.

    ,

    -

    22,

    .

    (Klohen&Luo,2003) ,

    ,

    (Klohen&Luo,2003).

    22 job requirements, , .

    26

  • ,

    - -

    , (Ilkka/ Point, 1995).

    , ,

    , , ,

    -. ,

    Pygmalion effect (e.g Snyder, Tanke & Berscheid,

    1977, Ilkka & Point, 1995),

    -

    ,

    ,

    , ., Gilmore et al (1986)

    ,

    .

    Beuvois (1984):

    ,

    .

    , what is beautiful is good

    Dion (Dion,1986), ,

    ,

    - ,

    .

    ,

    , Ross

    (1977)

    -

    .

    27

  • ,

    ,

    ,

    , :

    ;

    :

    ,

    (, 1989)

    ,

    ().

    3.2 :

    Bruner&Tagiuri (1954)

    (,1989).

    Heider 23

    :

    (,1989, 375).

    ,

    ,

    .

    ,

    , , ,

    .

    23 3 3.1.

    28

  • , ,

    .

    , What is

    beautiful is good (Dion, Berscheid &Walster, 1972)

    , .

    (Wheeler,L & Kim, Y, 1997)

    , ,

    / ,

    .

    ,

    .

    (Wheeler,L & Kim, Y, 1997).

    24 (heuristic),

    , --

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