Bao cao kỹ năng trả lời phỏng vấn xin việc

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bo co k nng tr li phng vn-xin vic Lm vic nhm v KNGT bkhn

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  • 1. TRNG I HC BCH KHOA H NIVIN CNG NGH THNG TIN V TRUYN THNGLM VIC NHM V K NNGGIAO TIP ti :K nng tr li phng vn xin vicGing vin hng dn : ThS.Thc Bnh CngSinh vin thc hin :Nguyn Bo Chung Lp : CNTT1-K54 MSSV : 20090333V Thnh Bt Lp : CNTT1-K54 MSSV : 20090260Tng Anh Qun Lp : CNTT1-K54 MSSV : 20092146Kiu Anh V Lp : CNTT4-K54 MSSV : 20093317L Vn Hi Lp: KTMT&TT2MSSV: 20090936H Ni, 4/2013
  • 2. K nng tr li phng vn xin vic1Mc lcM u ...............................................................................................................5XC NH MC TIU CN T C SAU BUI PHNG VN ........6NHNG CNG VIC CN CHUN B TRC BUI PHNG VN ......71. Tm hiu thng tin .................................................................................82. Bit chnh xc a im phng vn....................................................83. ti trang phc..............................................................................84. Luyn tp trc .................................................................................105. La chn ngi gii thiu.................................................................116. n ng gi ......................................................................................117. Mang theo nhng ti liu cn thit ..................................................128. T tin...................................................................................................12THI C CH KHI PHNG VN..........................................................131. n ng gi:.....................................................................................142. Bt tay:................................................................................................143. i mt bit ni: ................................................................................154. T th ngay thng: ............................................................................165. S linh hot ca u : .......................................................................176. Nhng hnh ng ca cnh tay : .....................................................177. i chn :............................................................................................18iu quan trng khi i phng vn l bn lun gi thi bnh tnh vtrnh phm phi nhng li di y:...............................................................191. T thi khng thch th theo kiu i cho bit :............................192. Nghe in thoi khi phng vn : .......................................................193. Ni lan man : ......................................................................................214. Qun ni li cm n :.........................................................................21NHNG CU HI PHNG VN THNG GP V CCH X L .....23
  • 3. K nng tr li phng vn xin vic21. Mc ch ca cc cu hi phng vn...............................................232. Nhng cu hi phng vn thng gp ............................................243. Nhng cu hi phng vn c bit...................................................264. Kt lun: Nhng nguyn tc vng ng ph vi nhng cu hiphng vn....................................................................................................28NHNG CU HI C TH HI LI NH TUYN DNG .....................291. Tm hiu v cng ty: ..........................................................................302. Tm hiu v v tr ng tuyn:............................................................313. Tm hiu v hot ng cc phng ban:............................................324. Th hin mong mun pht trin s nghip:....................................32Phn VI : Kt lun34
  • 4. K nng tr li phng vn xin vic3Phn cng cng vic trong nhmPhn IXc nh mc tiu cn t c sau bui phng vnSinh vin thc hin : Nguyn Bo ChungLp : CNTT1-K54MSSV : 2009033Phn IIChun b trc bui phng vnSinh vin thc hin : V Thnh BtLp : CNTT1-K54MSSV : 20090260Phn IIIThi v c ch khi tham gia phng vnSinh vin thc hin : Tng Anh QunLp : CNTT1-K54MSSV : 20092146
  • 5. K nng tr li phng vn xin vic4Phn IVNhng cu hi nh tuyn dng c th hi v cch ngphSinh vin thc hin : Kiu Anh VLp : CNTT4-K54MSSV : 20093317Phn VNhng cu hi m bn c th hi li nh tuyn dngSinh vin thc hin : H Vn HoLp : KTMT&TT-K54MSSV : 20090936
  • 6. K nng tr li phng vn xin vic5M uMi sinh vin khi tt nghip i hc u mong mun tm c mtcng vic tt vi mc lng cao.Tuy nhin, tm kim c mt cng vicph hp kh nng ca bn thn vi mc lng cao khng phi l mt iu ddng. t c mc tiu , ngoi tm bng tt nghip, chng ta cn ckinh nghim lm vic thc t cng vi kh nng giao tip tht s lu lot, ngph tt vi cc tnh hung xy ra trong cng vic cng nh i sng. Khngphi ai cng u c sn nhng k nng ny, m hu ht cc k nng u phitri qua tch ly, hc hi cng nh tri nghim mi c c. i vi sinh vinmi ra trng th kinh nghim thc t gn nh khng c, m iu ny li vcng cn thit khi tm vic lm.V vy trong bi bo co ny, chng ti s cung cp cho cc bn nhngk nng tr li phng vn xin vic gip cc bn c ci nhn tng quanhn v cc kinh nghim thc t khi i xin vic cng nh s t tin mi khitham gia mt cuc phng vn xin vic, tng thm c hi thnh cng v tc cng vic v bn mong mun. Hi vng nhng k nng m chng ticung cp sau y s l hnh trang hu ch gip cc bn thnh cng.
  • 7. K nng tr li phng vn xin vic6Phn IXC NH MC TIU CN T C SAUBUI PHNG VNKhi bt u thc hin bt k cng vic no , chng ta cn xc nhnh r mc tiu cn t c sau khi lm vic.Nh vy, mc tiu cn tc sau mt bui phng vn l: y ta ch xt mc tiu cn t c sau bui phng vn i vingi tr li phng vn.Bui phng vn kt thc ch c 2 kh nng:ThnhcngChathnhcng(khngc ngha lthtbi)Bui phng vn thnh cng l khi c hai bn: ngi tr li phng vn(thng l ngi i xin vic) v ngi phng vn (thng l ngi tuyndng) u hi long khi bui phng vn kt thc. Ngi tuyn dng tm cnhn vin ng , cn ngi tr li phng vn c tuyn dng vo lm vic v t cng vic mnh mong mun.Tri vi bui phng vn thnh cng khng phi l mt bui phng vntht bi, m l bui phng vn cha thnh cng. Bui phng vn c gi ltht bi ch khi chng ta khng thu c bt c li ch g sau bui phng vn.Nu cha thnh cng, mc d chng ta khng c c cng vic mong munsong li thu c kinh nghim cho ln phng vn tip theo.
  • 8. K nng tr li phng vn xin vic7Sau y l mt s k nng cn thit m chng ti chia s vi bn. Gipbn t c cng vic mnh mong mun d dng hn.Phn IINHNG CNG VIC CN CHUN B TRCBUI PHNG VNVic chun b k cng mi th khi lm mi vic l cc k quan trng,khng th thiu.c bit khi i phng vn th bn cng phi chun b k cngv nu bn khng chun b th bn chun b cho s tht bi!Bn chm ch gi h s xin vic v c gi phng vn? Chc mngbn! Nhng trc mt, bn c rt nhiu vic phi lm. Tt hn, bn nn chunb sn sng, c hi mi ang n ch pha trc. T tin i phng vn vi ncui ti trn "Ti s thnh cng".Bn cng phi lun nh, trong th gii vic lm y s cnh tranh, chng t ng c vin vi trnh cao v kh nng ang ganh ua vi bn.iu quan trng, bn phi chng t mnh l ngi n tng nht. Bui phngvn u tin chnh l c hi tuyt vi bn gii thiu v bn thn vi nh
  • 9. K nng tr li phng vn xin vic8tuyn dng. Di y l 8 li khuyn gip bn thnh cng trong cucphng vn.1. Tm hiu thng tinBn nn nghin cu trc nhng thng tin v cng ty bn s ng tuynnh cng ty thnh lp c bao lu, chuyn kinh doanh lnh vc g iuny gip bn t tin hn trong sut cuc phng vn.Mt khc n cng gip bnghi im i vi nh tuyn dng chng t bn l mt ng vin tin cy, v gipbn a ra nhng cu hi thng minh.2. Bit chnh xc a im phng vnBn phi bit chnh xc cng ty bn ng tuyn u v bn ti bngcch no, mt bao nhiu thi gian.Tm hiu tn v s in thoi ca ngi sphng vn.Th gin v trnh s lo lng khng cn thit trc khi phng vn.3. ti trang phcTht kh c th bit trc mi trng vn ha ca cng ty mc trangphc ph hp.V vy khi i phng vn, bn nn mc trang phc lch s, trangnh.Thm ch khi bn ti ni nu thy tt c mi ngi u mc qun jean bnnn t tin vi trang phc la chn. ng e s v cm thy b lc lng khimt s ngi nhn vo cch n mc ca bn. Ch u tc gn gng, mngtay sch s.
  • 10. K nng tr li phng vn xin vic9
  • 11. K nng tr li phng vn xin vic104. Luyn tp trcChun b trc nhng cu tr li cho nhng cu hi nh: im mnh,im yu ca bn l g? Ti sao bn mun lm vic ti cng ty chng ti?Tisao chng ti nn thu bn? V mt cu hi rt ph bin: Hy k v bn thnbn? Vic thc tp ny s t hiu qu tt nu bn thc hnh vi mt ngibn.Bn c th thc hnh trc gng t tin hn.
  • 12. K nng tr li phng vn xin vic115. La chn ngi gii thiuTm t nht ba ngi gii thiu - ngi qun l trc y, bn ngnghip hoc thy (c) gio ca bn - nhng ngi sn lng xc nhn l lch vphong cch lm vic ca bn.Phi chc chn rng h c bit trc vcm thy thc s thoi mi khi l ngi gii thiu bn.H s nh gi cao vtrnh , nng lc lm vic ca bn khi nh tuyn dng tham kho thng tinthng qua h.6. n ng giy l mt trong nhng tiu ch m nh tuyn dng nh gi tc phonglm vic ca bn.Nn n sm 15 pht trc khi cuc phng vn btu.Kim tra li trang phc v din mo trong phng ch.Thng bo vi l tnbn n v c hn phng vn.Tt in thoi trc khi gp mt nh tuyndng.
  • 13. K nng tr li phng vn xin vic127. Mang theo nhng ti liu cn thitKim tra danh sch nhng ti liu cn thit phc v cho bui phng vnv chc chn chng trong ti khi bn ri khi nh. Nhng ti liu ny cth l bng cp, chng ch, bn chi tit v cng vic trc y,. nhm cungcp thm thng tin gip nh tuyn dng hiu r thm v bn. Nu bn mi ttnghip, hy mang theo hc b.8. T tinCuc phng vn l c hi gip bn ta sng, khng nn s st hay mtbnh tnh. Ch vi 25 giy, bn phi trnh by ht nhng im mnh ca bn.Trong kinh doanh gi l bi din vn tng qut!
  • 14. K nng tr li phng vn xin vic13Phn IIITHI C CH KHI PHNG VNMc tiu ca mi ngi l tm c cng vic ng . Nhng trn thct, t mc tiu n kt qu cui cng l c mt hnh trnh c th ko di tngy ny qua thng n. c c v tr trong danh sch nh tuyn dng,chng ta cn chng t ng cp chuyn nghip ca mnh qua mi ln tipxc.Nhim v ca nh tuyn dng l i ct tm vng, v nu chng takhng p ng yu cu ca h, tn chng ta s b gt khi bng vng.Sau khi qua vng s tuyn lc h s ca bn c chn vo vngtrc tip phng vn.Cung cch ng s ca bn s quyt nh bn c quac vng ny hay khng.c v hiu ngn ng c th thc s quan trng gip bn c mt bui phng vn thnh cng.N gip bn hiu c ngiphng vn ang ngh g, v ngc li ngi phng vn cng on c tnhcch ca bn thong qua c ch hnh ng ca bn.ng thi gip bn cnhng ng x ph hp bng cch s dng chnh ngn ng c th.iu gipbn to n tng tt vi nh tuyn dng, v to c hi thun li bn cc cng vic mnh mong mun. Sau y l nhng k nng cn thit :
  • 15. K nng tr li phng vn xin vic141. n ng gi:L mt iu ti thiu m bn cn lun lun ghi nh.Vic n ng gis gip bn c n tng tt cho ngi tuyn dng.Th hin bn l ngi bittit kim thi gian, lm vic nghim tc. Nu bn n mun ng nn bao givin c ti b kt xe ...vv, iu ch cng lm cho bn gy n tng xu.2. Bt tay:Mt ci bt tay c th ni ln bn l ngi nh th no. Bn c thngbt tay hay khng, bn bt tay mt cch nh nhng hay nm cht tay ngi ynh th bn l mt chic my nghin xng, tt c u th hin tch cchca bn. Mt ngi hiu thng thng nm tay rt cht, trong khi nhng
  • 16. K nng tr li phng vn xin vic15ngi c lng t trng thp thng bt tay rt e d. V th, bn c th da voci bt tay on bit c ai ang phng vn mnh, v c nhng ng sthch hp. c c mt ci bt tay hon ho, chng ta ch ba bc c bnsau:- Gi bn tay sch s v ct ta mng tay gn gng.- Gi cho tay m p v khng c m hi.- Bt tay mt cch chuyn nghip v lch s, nm tay mt cch chcchn v quyt on cng vi n ci m p, than thin.3. i mt bit ni: cc quc gia khc nhau,s giao tip bng mt c thhin rt a dng.Theo s tmhiu cho thy, trong giao tip, sdng khong 50% s giao tipbng mt l thch hp nht.Bi
  • 17. K nng tr li phng vn xin vic16v iu ny s to cm gic rt thoi mi khi tip xc bn.Nhng nu giao tipbng mt qu nhiu th chng t bn ang qu cng thng, v ngc li nuqu t, th ngi khc s c cm gic bn ang th , khng ch , v thiumn m vi cng vic.Mt s kinh nghim nh khi giao tip bng mt:- Khi gp ngi phng vn, hy nhn thng vo mt h, sau ngh:Mnh tht l ngi may mn v cui cng mnh cng c giphng vn. iu ny c th gip bn lun mm ci v nh tuyndng s cm nhn thy thi tch cc ca bn. Bi l, khi chng tanhn thy ai khin chng ta cm thy th v v thin cm vi h,ng t chng ta s gin ra, theo bn nng, ngi khc s hiu ctm ca bn.- Trong sut bui phng vn, hy gi i mt ca bn hng nvng tam gic ngc trn khun mt ngi phng vn: t long mytri xung mi ri vng ln long my phi.4. T th ngay thng:
  • 18. K nng tr li phng vn xin vic17T th cng ng mt vai tr ht sc quan trng trong sut bui phngvn.T th phi lun thng, v iu ny s gip bn th hin s t tin trc ccnh tuyn dng.y l mt trong nhng nhn t quan trng quyt nh liubn c nhn c cng vic hay khng.Sau bn nn ch ti tm trnghin ti ca mnh, ng thi ti t th ca mnh, xem mnh ang ngi nhth no v ng nh th no.Bi v nu tnh c bn ngi khom lng, hay cingi xung, s to ra trc mt nh tuyn dng mt hnh nh khng"p".Khng nhng th, t th ny s khin bn kh th, dn n vic bncm thy lo lng, cng thng, v khng thoi mi.5. S linh hot ca u :T th ca u cng ni ln rt nhiu iu. Khi bn mun cm thy ttin hn trong sut qu trnh phng vn, hy gi cho u v tr cn i, tothnh mt ng vung gc vi hai vai. T th ny s gip bn th hin cthi nghim tc khi ni chuyn vi nh tuyn dng.Khi bn mun t rathn thin, lng nghe, v hc hi, hy nghing u v mt pha.6. Nhng hnh ng ca cnh tay :
  • 19. K nng tr li phng vn xin vic18Cnh tay chnh l manh mi gip ngi khc nhn bit c chng ta lngi ci m hay hng ni. Bi vy, to n tng tt, bn nn tay stvi c th mnh, v iu ny cho thy, bn l ngi khng s phi ng uvi bt c kh khn no.Nhng ngi trm tnh, hng ni thng c xu hng t di chuyncnh tay ra pha xa c th, trong khi nhng ngi ci m, thn mt thngxuyn di chuyn cnh tay rt mnh. Hy gi nhng c ch, nhng hnh ngca cnh tay lun trong khung c th, nu khng, nh tuyn dng s hiunhm rng bn l ngi d b mt kim sot. Trnh nhng hnh ng tiu ccdo cnh tay to ra trong sut bui phng vn.iu b ca cnh tay thng th hin hai kiu tnh cch chnh di y:- Lng bn tay m nh ra v hi hng ln trn th hin tnh cch cim, thn thin.- bn tay hng xung th hin tnh cch thch vt tri, v mt chthiu thng.7. i chn :Chn ca chng ta thng c xu hng di chuyn nhiu hn mc bnhthng khi lo lng v cng thng hay ang ni di. V vy, bn hy c gnggi chn ng yn trong sut qu trnh phng vn.Bn khng nn vt chochn khi phng vn v n s to ra khong cch gia bn vi ngi phng vn,v c th dn n tm trng bn chn. Cn nu bn bt cho chn bng cch mt c chn ny t ln u gi chn kia, ging nh "hnh s bn", thngc hiu l bn ang th th, hoc ang c gng che du khuyt im.
  • 20. K nng tr li phng vn xin vic19iu quan trng khi i phng vn l bn lun gi thi bnh tnh v trnhphm phi nhng li di y:1. T thi khng thch th theo kiu i cho bit :Khng g khin nh tuyn dng kh chu bng vic tr chuyn vi mtng vin m ngi ny khng t v quan tm, hoc ch tr li hi ht.Hi rath ng vin ch n bit cng ty ra sao ri mi cn nhc c chp nhn lmvic hay khng.Nu bn c nhng c ch khng my p mt, ngi phngvn bn s nh chng v em k li vi nhiu ngi khc, bit u mt trongs s l ngi c nh hng ti cng cuc tm kim vic lm ca bn sauny.D c bt c iu g xy ra, ng t thi chn ngn trong bui phngvn.Ngay c khi bn cm thy chng g c th khin bn nhn cng vic ny,hy gi thi chm ch v c gng t ra quan tm n cuc ni chuyn.2. Nghe in thoi khi phng vn :
  • 21. K nng tr li phng vn xin vic20Vic nghe in thoi khi ang phng vn l mt trong nhng iu tik.Nu bn ang ch mt cuc gi cc k khn cp hoc c cng vic cc kgp phi gii quyt qua in thoi, hy hi ngi tuyn dng trc khi buiphng vn bt u.Ch nn nghe in thoi khi ngi tuyn dng ng v cgng kt thc cuc gi sm.Thng thng ngi tuyn dng phi tip xc khnhiu ng vin v s khng c thi gian nu bn c bun chuyn trnin thoi.Nu bn khng trong bt k tnh hung no bn trn, hy tt inthoi trc khi vo phng vn.Qu t tin, t ho v bn thn :
  • 22. K nng tr li phng vn xin vic21Bn hon ton c quyn t ho v nhng thnh tch mnh t cnhng nn th hin mt cch khim tn.Bn c th ni Ti khng t nhnmnh l ngi gii nht, nhng ti lun c gng ht sc v n lc ca ti cn p vi gii nht cuc thi XYZ. Ngc li, nu bn v ngc: Sau khiqua mt 2 ng vin nng k cho gh Gim c v thng lun ng vin snggi cui cng bng bng k hoch kinh doanh xut sc, v tr Gim c Kinhdoanh ti cng ty ABC ng nhin tr thnh ca ti, ch cn n y, ngituyn dng c th nh nhng gch tn bn ra khi danh sch.Bn cnh , c nhng ng vin chn cch thu dt thm thnh tchnhm lm l lch ca mnh p hn, nhng ngi tuyn dng tinh lun ddng pht gic nhng chi tit gi tng ny. Khng g sng sut bng vicni ng s tht v khim tn.3. Ni lan man :Hy cho ti bit v bn l mt cu hi ngi tuyn dng rt s phihi nhng khng hi th khng c. Nhiu ng vin va nghe n cu hiny l lp tc tun trng giang i hi v tiu s bn thn, s thch, thiquen ca mnh. Ngc li, nhng thng tin cn thit cho ngi tuyn dngnh cng vic, nhng iu bn thch khi lm vic v nhng g ng vin tinhthn lm vic th li khng thy ni n.4. Qun ni li cm n :
  • 23. K nng tr li phng vn xin vic22Sau bui phng vn nhiu ngi qun khng ni li cm n, iu nyc th coi l s thiu tn trng i vi ngi tuyn dng. Vi nhng ngituyn dng kh tnh, bn b loi.V vy, ngay khi bui phng vn kt thc, nh b ra vi pht vit linhng n tng ca bn i vi ngi phng vn, nhng iu bn chia sv bt c im g bn thy thch th trong bui phng vn.Thi gian l tngnht lm vic ny l ngay khi ra khi phng phng vn bi lc ny cm xcca bn vn cn nguyn vn. Nhng thng tin ny s c bn s dng khivit th cm n ngi phng vn v tt hn ht hy gi th ngay ngy hmsau.
  • 24. K nng tr li phng vn xin vic23Phn IVNHNG CU HI PHNG VN THNG GPV CCH X L1. Mc ch ca cc cu hi phng vnCc cu hi phng vn nn c n t c hai pha, c nh tuyn dngln ng vin. Bi suy cho cng ca mt bui phng vn l mt cuc giao tip,v nguyn tc ca giao tip bao gi cng l 50 50, ngha l n phi bnhng v phi c s hng ng t c hai pha. ngha ca cc cu hi phng vn l gip nh tuyn dng v ng vinhiu r v nhau, t c th a ra quyt nh chnh xc vic c nn hp tclm vic vi nhau hay khng? y ta ch xt nhng cu hi m nh tuyndng s a ra cho ng vin. V nhng cu hi m ng vin c th hi li nhtuyn dng, nhng cu hi loi ny s c lm sng t trong phn tip theoca bo co.Nh tuyn dng mun hiu r ng vin v cc phng din: Kh nng giao tip Kh nng trnh by Tnh cch im mnh, im yu Lng nhit tnh, nim am m i vi cng vic Tinh thn trch nhim vi cng vicNgoi ra, ty thuc vo v tr cng vic m nh tuyn dng s kim trang vin v nhiu mt khc.
  • 25. K nng tr li phng vn xin vic242. Nhng cu hi phng vn thng gpChng ta s cng xt n nhng cu hi quen thuc nht m gn nh100% cc nh tuyn dng s hi ng vin. Vi tng cu hi, chng ta s tmhiu nh tuyn dng thc s mong mun iu g, t s c nhng tip ngph c trnh by c th.Cu hi 1: Hy gii thiu v bn thn bn.iu h mong mun cu hi ny l g?H mun bit tt c nhng gv bn ?Cu tr li l khng. V th, bn ng bao gi tr li lan man vicu hi loi ny, ng ni v s thch ht lc i tm ca bn khi bn angtrong mt cuc phng vn vo v tr lp trnh vin cho mt cng ty tin hc.Vy phi trnh by nhng g?Cu tr li l hy ni v nhng g s gipto n tng cho nh tuyn dng v kh nng ca bn i vi v tr m hang cn ngi.Thng th s l nhng thnh tch, kinh nghim c nhn, vcc bng cp m bn t c trong lnh vc m bn ang mun xin vo lmvic.Cu hi 2: im mnh v im yu ca bn l g?Hy nh nguyn tc: Qung b v im mnh, trung thc v im yu.V sao?Hy tm hiu xem nh tuyn dng mun g t cu hi ny. Hmun bit hai iu: H mun bit kh nng s dng ti nng ca bn n u? Bn cth tr thnh mt ti sn qu gi ca cng ty khng? (v im mnh) H mun bit bn trung thc n u khi k v bn thn mnh? (vim yu)
  • 26. K nng tr li phng vn xin vic25V vy, hy t PR bn thn v nhng im mnh ca mnh vi nhtuyn dng.V nhng im yu, hy trung thc v bn thn mnh nhng ngtrnh by qu nhiu hay nhn mnh vo nhng tht bi ca bn.Cu hi 3:Ti sao bn li quan tm n cng vic ny?Khi hi cu hi ny, nh tuyn dng mun ngha ca cng vic ivi bn l g.H mun bit bn tn tm n cng vic n u, nim am mi vi cng vic ca bn n u, bn c yu thch loi hnh cng vic nykhng.V th, hy tr li thng thn v ng di dng. Th hin qu nhiu hayqu lu nhiu khi li phn tc dng v khng gy c n tng vi nh tuyndng.Cu hi 4: Ti sao chng ti li phi chn bn?y l lc bn cn chng t ci ti c nhn ca bn.Cho nh tuyn dngthy bn l s khc bit so vi tt c cc ng vin khc, thuyt phc nhtuyn dng rng mnh l ngi duy nht m h cn.Hy tm mt nh gi ctrng lng v bn thn mnh, nhng hy cn thn, y l mt con dao haili, n c th gy hi nu khin nh tuyn dng ngh rng bn qu t kiu.Cu hi 5: Bn mun mc lng bao nhiu?Cu hi ny l mt cu hi nhy cm. V th, nu khng c c nhngtm hiu k cng, hy n trnh bng cch tr li chung chung, ng a ranhng con s c th. Nh vy c th trnh vic nh tuyn dng ngh bn chngh n quyn li ca mnh. Mt cu tr li chung chung kiu nh tin tngvo mc i ng ca cng ty v s tha thun hp l sau l mt cu tr li n.Ngoi nm cu hi in hnh trn, cn c v s cc cu hi khc nhtuyn dng c th hi, nhiu khi ch l bin dng ca nhng cu hi trn mthi. Chng hn, h c th hi s thch ca bn l g, bn c th lm g cho
  • 27. K nng tr li phng vn xin vic26cng ty Cc bn c th t suy lun ra cch tr li nhng cu hi ny ddng t nhng cu trn.3. Nhng cu hi phng vn c bitNhiu nh tuyn dng cho rng vic nh gi ng vin bng nhng cuhi nh mc 2 l qu bnh thng v khng cho thy kh nng tm lca ng vin nh bnh tnh, tnh sng to, kh nng nhanh nhy trong mitnh hung, mi hon cnh. Nhng iu m mun kim tra c, h cho rngcn phi c nhng cu hi thuc loi khng th lng trc.Trong phn ny, chng ta s cng tm hiu nhng cu hi k cc mrt nhiu hng ni ting trn th gii dng th thch ng vin cah.Microsoft chnh l mt trong nhng ngi tin phong nht trong lnh vcny. Ngoi ra cn c tp on Google, cc hng khc nh tp on u tGoldman Sachs, hng Deloitte, cng ty vin thng AT&T v v s cc ngln khc.V c bn, chng c th l nhng cu hi khng c p n chnh xchoc c nhng mun tm c p n cn phi c kh nng t duy tt, chngdng kim tra kh nng suy ngh ca ng vin, kim tra kh nng phn xtrc mi tnh hun cng nh kh nng sng to ca ng vinSau y, chng ti s gii thiu ba cu hi thuc loi in hnh nhtnhng cu hi dng ny v p n ca chng:Cu hi 1: Theo bn th ti sao ngi ta thng sn xut np cng hnhtrn ch khng phi hnh vung?Cu hi ny khng c p n chnh xc, n gin n kim tra kh nngt duy logic v cch nhn nhn vn ca ng vin. Cu hi ny tr thnh
  • 28. K nng tr li phng vn xin vic27kinh in n ni gi n cng khng cn c s dng na nhng n vn ctc dng tham kho rt tt.Sau y l 2 cch tr li: Cch 1: Np cng hnh trn th s khng b ri xung cng c,cn np cng hnh vung vn c kh nng ri xung cng. L do lv hnh trn c ng knh bng nhau theo mi hng, cn hnhvung th ng cho ca n li di hn cnh. Chng ta c th ddng tng tng c iu . Cch 2: Np cng hnh trn s d dng di chuyn hn v ch cn ln,cn np cng hnh vung th khng ln c, mun di chuyn n taphi b, nh vy s tn cng hn.Cu hi 2: Bn ngh v sao khi nhn vo gng ta li thy tri phi bo ngc ch khng phi trn di b o ngc?Theo bn th y c phi l mt cu hi kh khng?C th bn nh liht chng Quang hc trong sch Vt l ra tr li cu hi ny.Tuy nhin khng phi nhng g nh tuyn dng mong i. H trng ch nhng cu trli sng to v c l kiu khc.Ta c th tr li cu hi ny nh sau:Khi bn xe bn tay trc gng v a n tin dn v pha gng thta thy bn tay ta v bn tay trong gng dn trng kht vo nhau. Do vy,gng bt buc phi o ngc tri phi ca hnh m n phn chiu, nu ongc trn di th khng th c hin tng trng kht c.Cu hi 3:Bn c th dng 3 nht ct chia mt ci bnh hnh trnthnh 8 phn bng nhau khng?Cu tr li kh n gin, nhng cng i hi bn phi c mt cht tinh. Chng ta s ct 3 nht l: 2 nht ct dc bnh giao nhau tm bnh v mt
  • 29. K nng tr li phng vn xin vic28nht ct ngang bnh chnh gia thn bnh. 2 nht ct u s chia bnh lm 4phn v nht ct cui s chia mi phn trn thnh 2 v ta c 8 phn bng nhau.Hnh minh ha 3 nht ct4. Kt lun: Nhng nguyn tc vng ng ph vinhng cu hi phng vnQua cc phn trn ta c nhng tri nghim th v vi nhng cu hiphng vn.Vy bn hiu ra c nhng nguyn tc vng vt qua vngphng vn cha? Chng ta hy cng rt ra: Nguyn tc tr li nhng cu hi mc 2 l:o t mnh vo v th nh tuyn dng v tm hiu h mongmun g sau mi cu hi.o Tr li bnh tnh, t tin v cng phi trung thco Khng lan man, di dng, thng thng mt bui phngvn tt p din ra khong 20 pht, mi cu tr li thngmt khong 20 giy (Quy tc 20 - 20). Nguyn tc tr li nhng cu hi mc 3:o Tnh to, khng vi vng.
  • 30. K nng tr li phng vn xin vic29o Cn nhn nhn vn trong cu hi mt cch sng to,ng g b vo cc khun mu thng thng.Phn VNHNG CU HI C TH HI LI NHTUYN DNGGia hng trm nghn ngi xin vic, nh tuyn dng s ghi nh, s ntng vi nhng kiu ng vin no? C ba kiu ng vin chc chn s gyc n tng tt vi nh tuyn dng, bn cnh hai kiu ng vin chun b kcng v ng vin c kh nng c x t nhin th cn c kiu ng vin c khnng hiu k mt cch thng minh.Hin nay, a phn cc ng vin sau khi tr li tt c cc cu hi ca nhtuyn dng thng c khuynh hng ngi hi li cc nh tuyn dng mtphn v s nh th l thch thc nh tuyn dng v nh vy l khng hay,phn l m bo an ton cho chnh bn thn mnh.Kerry Patterson, tc gi ca cun sch Crucial Conversations chorng: Cc ng vin hin nay chn gii php im lng v khng c kin gkhi tr li xong ht cc cu hi ca nh tuyn dng bi v h lo lng nguy
  • 31. K nng tr li phng vn xin vic30hi n s tn nhim, lo s s tr ming trong quyt nh cui cng ca ngiphng vn. V khi nhn vin chn gii php ny th h vn c tip tc chpnhn nh th cho n khi bui phng vn kt thc.Ti c th hiu hn v mt ngi bng cc cu hi m h hi ti hnl thng qua nhng iu h ni vi ti Edith Onderick Harvey, gim ccng ty t vn Change Dynamics Consulting ni. Cc cu hi v mc tiu vu th ca doanh nghip, vai tr ca bn trong vic t c nhng mc tiuny v yu cu phn hi ca sp th hin rng bn quan tm n snghip ca mnh, n cng ty ch khng phi ch ring cng vic.Mt ng vin ch bit lng nghe v tr li ln lt cc cu hi phngvn s b nh gi l khng c g ni bt. Vy nn d bn c lng thinh bi vbn s nhng bi ri hay l bn ngh rng cu hi ca mnh chng c ngha jc th bn cng nn hc cch a phn hi v trnh by kin ca mnh. Tuynhin vic bn hiu k mt cch thng minh cng l mt ngh thut mkhng phi ai cng lm tt c. Do mc d nh tuyn dng no cngnh gi tt v cc ng vin bit t cu hi ngc li cho nh tuyn dngnhng khng phi ai trong s cng chnh l ngi c chn.H mong mun c mt bui phng vn hai chiu nhng h cngmun ngi hi phi l ngi thc s bit cch hi. phi l nhng cuhi th hin c s thng minh, c chiu su kin thc ch khng phi lnhng cu hi dp khun trn sch bo, ng ngh v hi ht. Vy th cu hit ra l bn s phi t nhng cu hi g nh tuyn dng phi v n vnh gi ng tm vc ca bn?1. Tm hiu v cng ty:
  • 32. K nng tr li phng vn xin vic31Hy th hin mong mun ca bn c lm vic lu di vi cng ty,rng ci bn cn khng phi l mt mc lng hu hnh m l mt s nghiplu di.Mt s cu c th hi i vi mc ch ny:- Xin cho bit hng pht trin ca cng ty trong vng 5-10 nm ti?- Xin cho bit th mnh ca cng ty chng ta?- Cng ty c k hoch pht trin nhng sn phm chnh no trongtng lai?- Ti sao trc y ng/ b li chn lm vic ti cng ty ny? Lngnghe xem ti sao ngi phng vn li la chn cng ty ny, iu nygip bn c c ci nhn tng quan v cng ty.- Vn ha ca cng ty mnh l g? Vn ha ca cng ty l nhng civ hnh m vi kinh nghim ngh nghip v chuyn mn bn cngkhng th tc ng n n c.Hi ngi phng vn cu ny l gip bn d dng thch nghi vi mi trng lm vic nu c tuyndng.2. Tm hiu v v tr ng tuyn:Nhng cu hi sau y s gip bn hiu r hn v bn cht cng vicbn ng tuyn. trnh nhng hiu nhm ng tic v sau, bn nn trc tiphi nh tuyn dng v trch nhim cng vic m bn s m trch, v spqun l trc tip ca bn:- Xin cho bit cc yu cu chnh i vi ng vin l tng cho v trny?
  • 33. K nng tr li phng vn xin vic32- gip ti hiu r hn v cng vic, xin cho bit trch nhim, thnhcng, k c khuyt im ca ngi m trch cng vic ny trcy?- Xin cho bit ai s l sp trc tip ca ti nu ti c nhn cng vicny?- Nu c nhn vo v tr ny ti s i cng tc thng xuyn khng?3. Tm hiu v hot ng cc phng ban:Nhng cu hi ny s gip bn hiu r hn c cu cng ty v cc phngban m bn s lm vic sau ny khi phng vn thnh cng:- C bao nhiu phng ban trong cng ty? Xin cho bit mi lin h giacc phng ban ny?- B phn/ phng ban ca ti s gi vai tr g i vi s pht trinchung ca cng ty?- Xin cho bit thnh cng ni bt ca phng ban m ti s tham gia (nu c c hi) trong nhng nm gn y?4. Th hin mong mun pht trin s nghip:Nh tuyn dng no cng mun bit liu ng vin c nhit tnh gn bvi cng ty hay khng. V vy bn nn nh vo tm l qua nhng cuhi th hin long nhit tnh v tm huyt ca bn:- Nu c tuyn vo v tr ny, d n u tin ca ti s l g? ti cnhon thnh nhng mc tiu no trong 12 thng ti? Cu hi ny thhin bn l ngi rt quan tm n cng vic v y cng l mong ica bn khi bt u ngy u tin lm vic sau khi c tuyn dng.
  • 34. K nng tr li phng vn xin vic33- Sau khi c la chn lm vic cng ty, ti vn s c o tothm chuyn mn ch? iu ny cho thy bn sn lng hc thm nhngk nng mi v chp nhn nhng thch thc hoc nhng kh khn hc hi.o to chuyn mn l vic rt quan trng i vi nn kinh tthay i nh hin nay v y c th l cha kha duy tr cng vicca bn trong cng ty.- Ai s l ngi trc tip nh gi nng lc v thnh qu lm vic cati? Vic nh gi din ra bao lu mt ln?- v tr ny cng ty s to cho ti nhng c hi thng tin no?iuny ch cho nh tuyn dng thy bn c mt ci nhn su sc cho tnglai ngh nghip v bn khng ch tm kim mt cng vic v lng mcn tm s m bo chc chn cho s nghip ca mnh.Vi nhng cu hi nh trn, bn c th nh gi c vai tr v tmquan trng ca cng vic bn ng tuyn, xc nh c hng pht trin v chi thng ting ca bn trong cng ty.T bn c th a ra quyt nhchnh xc cho s la chn ca mnh.Cui bui phng vn bn ng qun chn thnh cm n v hi ngiphng vn Ti c th lin lc cho ng/ b nu ti c nhng thc mc ch ?.Hi cu ny th hin bn l ngi rt quan tm n kt qu ca bui phngvn v gip bn d dng lin lc vi cng ty khi cn thit.
  • 35. K nng tr li phng vn xin vic34KT LUNNhng k nng chng ti trnh by trn y c thc s cn thit vibn?Nu nhng k nng ny thc s quan trng, chng ti hi vng n s gipch cho cc bn vt qua mt s th thch trong cuc i, cng nh a ccbn n vi chn tri ca s thnh cng.Hy lun mang theo n bn mnh vcng chia s k nng cn thit vi mi ngi, khng nhng bn m tt cchng ta u l nhng con ngi thnh t.Qua mn hc ny chng em tch lu thm c kh nhiu nhng knng mm quan trng v cn thit cho cng vic, cng nh trong cuc sngsau ny.Chng em xin chn thnh cm n thy truyn t nhng k nngtht s quan trng.Qua chng em s t tin hn giao tip, m phn, gthi nhiu thnh cng hn na trong cuc sng.Tuy chng em c gng chun b v tm hiu nhng bo co khng thtrnh khi nhng sai st.Chc thy lun lun mnh khe, hnh phc v thnh t trong cucsng!

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