Chapter 13   組織變革

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Chapter 13 . . . . . 1/4. (organizational change) . 2/4. 13-1 - PowerPoint PPT Presentation

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  • 1/4 (organizational change)

  • 2/413-1 (incremental change) (evolutionary change) (improvement) (radical change) (revolutionary change) (innovation)

  • 13-1

  • 4/4 (total quality management, TQM) (quality control circle, QCC)

  • 13.1Bertel Schmitt

  • 1/10Lewin 13-2

  • 13-2

  • 3/10Lewin13-3 (unfreezing) (movement) (refreezing)

  • 13-3 Lewin

  • 5/10 (action research)13-4Kotter13-1

  • 13-4

  • 13-1 Kotter

  • 8/1013-213-3

  • 13-2

  • 13-3

  • 1/513-5 (top-down change) (bottom-up change) (horizontal integration change)

  • 13-5

  • 13.2

  • 3/5 (ambidextrous approach of change) (switching structures) 13-6 (creative departments)13-7 (venture teams) (corporate entrepreneurship)

  • 13-6

  • 13-7

  • 1/8 (strategic change) (strategy change)

  • 2/8 (structure change) (product and service change)13-8

  • 13-8

  • 13.3Chris van der Berg

  • 4/8 (technology change) (business process reengineering, BPR)

  • 13.4e

  • 5/8 (cultural change)13-9

  • 13-9

  • 7/8 (organizational development, OD)

  • 8/8 (sensitivity training) (survey feedback) (process consultation) (team building) (intergroup training)

  • 1/213-4

  • 13-4

  • 13.5