CRM Support

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  • Capability presentation

    Copyright 2008 by Jeevan Technologies, All Rights Reserved.

    Pledge To Perform

    CRM Support Desk

    Pledge To Perform

  • Capability presentation

    Copyright 2008 by Jeevan Technologies, All Rights Reserved.

    Pledge To Perform

    What is Customer Relationship Management?

    Introduction To CRM Support Desk

    Packages we offer

    Gold Package

    Silver Package

    Bronze Package

    How to reach our service:

    by E-mail

    by Web

    by Telephone

    CRM Support Desk

  • Capability presentation

    Copyright 2008 by Jeevan Technologies, All Rights Reserved.

    Pledge To Perform

    Customer Relationship Management

    Process of creating and maintaining relationships with business customers or consumers

    A holistic process of identifying, attracting, differentiating, and retaining customers

    Integrating the firms value chain to create enhanced customer value at every step

    An integrated cross-functional focus on improving customer retention and profitability for the company.

  • Capability presentation

    Copyright 2008 by Jeevan Technologies, All Rights Reserved.

    Pledge To Perform

    CRM Support Desk - A premier Customer support desk for all SugarCRM users

    We provide superior support for the user in real time.

    Every support request is assigned a unique ticket number which you can use to track the progress and responses online.

    Reference Numbers are based on:

    CRM Support Desk User Name (telephone-access)CRM Support Desk User Name + PASSWORD (web-access)

    Introduction To CRM Support Desk

  • Capability presentation

    Copyright 2008 by Jeevan Technologies, All Rights Reserved.

    Pledge To Perform

    We offer packages like

    Gold Support Package

    Silver Support Package

    Bronze Support Package

    Packages

  • Capability presentation

    Copyright 2008 by Jeevan Technologies, All Rights Reserved.

    Pledge To Perform

    Too many projects on your plate?

    Need to save time?

    Need a guaranteed proactive technical support for your SugarCRM?

    Gold Package is the answer for you! We will evaluate the setup of your SugarCRM and the business risk involved of

    being hacked, outdated or wrongly configured.

    Gold Package

  • Capability presentation

    Copyright 2008 by Jeevan Technologies, All Rights Reserved.

    Pledge To Perform

    If you are paying for each and every request?

    Silver Package is your right solution! Contact our support engineer regularly and get expert solutions.

    24/7 Professional Support Order a Silver Package for 6 Months of Support

    Silver Package

  • Capability presentation

    Copyright 2008 by Jeevan Technologies, All Rights Reserved.

    Pledge To Perform

    Need short & Sweet Support?

    Unable to fix a problem?

    Go for Bronze Package. Each Ticket allows you to spend up to one hour of support with one of our support staff members:

    Our enthusiastic technical support engineer work for your support request

    Direct contact with your SugarCRM support engineer

    Bronze Package

  • Capability presentation

    Copyright 2008 by Jeevan Technologies, All Rights Reserved.

    Pledge To Perform

    3 Ways

    By Email By Web By Phone

    E-Mail address Web address Toll Free Numbersupport@crmsupportcesk.com www.crmsupportdesk.com +1 888 359 9460

    HOW TO REACH OUR SERVICE

    mailto:support@crmsupportdesk.comhttp://www.crmsupportdesk.com/
  • Capability presentation

    Copyright 2008 by Jeevan Technologies, All Rights Reserved.

    Pledge To Perform

    Copyright 2007 by Jeevan Technologies, All Rights Reserved. Copyright 2007 by Jeevan Technologies, All Rights Reserved.

    http://www.cignex.com/site/index_htmlhttp://www.citibank.com/domain/?BVE=https://web.da-us.citibank.com&BVP=/cgi-bin/citifi/scripts/&M=S&US&_u=visitor&_profile=NNNNNNNNNNNNNNNNNNNNNNNNNNNhttp://www.ibm.com/za/http://www.hrblock.com/index.html?WT.svl=1
  • Capability presentation

    Copyright 2008 by Jeevan Technologies, All Rights Reserved.

    Pledge To Perform

    Copyright 2007 by Jeevan Technologies, All Rights Reserved. Copyright 2007 by Jeevan Technologies, All Rights Reserved.

    http://www.csc.com/
  • Capability presentation

    Copyright 2008 by Jeevan Technologies, All Rights Reserved.

    Pledge To Perform

    Thank You

    Slide 1CRM Support DeskCustomer Relationship Management Packages Gold PackageSilver PackageBronze PackageSlide 9Slide 10Slide 11Slide 12

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