Eco Park Resident Handbook

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Resident Handbook

Table of Contents1. Welcome.. pg. 32. Meet the Staffpg. 4 & 53. Office Hours/Contact Information..pg. 5 & 64. Crime Free Housing Initiative..pg. 7 & 85. Community Information.pg. 9 - 1a. Rules & Regulations.pg. 9 &10b. Pet Rulesi. Dog Rulesc. Setting Up Your Access to the Online Resident Portald. Rent Paymentspg. 10 - 12i. Payment Scheduleii. How to Pay1. Check2. WIPS (Money Orders)3. Online Payments (Credit Card)4. Automatic Paymentse. Renters Insurance.pg. 12 & 13f. Utilities..pg. 13 & 15g. Parking..pg. 16i. Resident/Guest Passesii. Towingh. Packagespg. 16 & 17i. Computer Lab...pg. 176. Maintenance Procedures.pg. 18 &19a. Work Orders..pg. 18b. Emergency Maintenance..pg. 18 &19c. Lock-Outs.pg. 197. Your Apartment.pg. 20 - 22a. Thermostat.pg. 20b. Washer/Dryer..pg. 21 &22c. Garbage Disposalpg. 22d. Pest Controlpg. 23e. Emergency Features.pg. 238. Grilling Laws.pg. 249. Resident Referral Program..pg. 25Welcome to Eco Park ApartmentsThank you again for choosing to live with us this year. At Eco Park we strive to provide a professional and friendly living experience so that, as at all Axiom Properties communities, you will feel like you are Always Home. We have created this handbook for you as a part of that experience. This handbook contains an outline of polies, guidelines, and other useful information for your stay here at Eco Park. Please be aware of the fact that this handbook will be updated as deemed necessary, and does not include all possible information you may need while living here. Please feel free to contact the leasing office with any questions you may have.

Meet the Staff

The OfficeOffice HoursMonday Friday 8:30 A.M. 5:00 P.M.Please be aware that we do not have regular Saturday hours for the majority of the year.Holiday Hours:Memorial Day CLOSED4th of July CLOSEDLabor Day CLOSEDHoliday Gala 8:30 A.M. 12:00 P.M. The Axiom Properties Holiday Gala typically takes place on the 2nd Friday of December. Please watch the community board in the computer lab and the Eco Park facebook page for further details as they become available.Christmas Eve - 8:30 A.M. 12:00 P.MChristmas Day CLOSEDNew Years Eve - 8:30 A.M. 12:00 P.MNew Years Day CLOSEDPLEASE BE AWARE THAT ALL OFFICE HOURS ARE SUBJECT TO CHANGE

Contact InformationOffice Phone: 815-517-1780E-mail: leasing@ecopark-apts.comWebsite: www.ecopark-apts.comFacebook: www.facebook.com/EcoParkApartments

Crime Free Housing InitiativeThe following section goes into the terms of the Crime Free Housing Initiative, the addendum for which you signed upon move-in, as instituted by the city of Dekalb in January of 2013. It has been pulled directly from the municipal code, chapter 10, section C. For questions about the Crime Free Housing Initiative, or more information about what constitutes a disorderly house, please consult the city municipal code chapter 52, section 6, or contact Carl Leoni, the Director of Crime Free Housing, at 815-748-8434.

Municipal Code - City of DeKalb Chapter 10, Section C.Crime free agreement: In consideration of the execution or renewal of a lease of the rental unit identified in this lease (the leased premises), Owner (or Owner's agent or representative) and resident/tenant agree as follows: 1. The Tenant, any member of the tenant's household, Tenant's guest(s), and any person under Tenant's control shall not engage in or facilitate unlawful activity in, on, at or about the leased premises at. 2. The Tenant, any member of the tenant's household, Tenant's guest(s), and any person under Tenant's control shall not permit the leased premises to be used for, or to facilitate, unlawful activity, regardless of whether the individual engaging in such activity is a member of the household, or a guest. 3. The Tenant, any member of the tenant's household, Tenant's guest(s), and any person under Tenant's control shall not engage in or facilitate any breach of the lease agreement that jeopardizes the health, safety, and welfare of the landlord, his agent, or other tenant, or involves imminent or actual serious property damage. 4. The Tenant is vicariously liable for the unlawful activity of any member of the Tenant's household, Tenant's guest(s), and any person under Tenant's control, whether or not the Tenant had knowledge of the activity or whether or not the household member or guest was under the Tenant's control. 5. In case of conflict between the provisions of this addendum and any other provisions of the lease, the provisions of this addendum shall govern. 6. For purposes of this Lease Section, unlawful activity shall mean: (i) Any offense defined and prohibited by Section 6-16 (Prohibited Sales and Possession) or Section 6-20 (Purchase or Acceptance of Gift of Liquor by Persons Under Age 21) of the Liquor Control Act of 1934, 235 ILCS 5/6-16 and 5/6-20, or similar City of DeKalb ordinance. (ii) Any offense that constitutes a felony or misdemeanor under the Illinois Criminal Code of 1961, 720 ILCS 5/1-1 et seq. (iii) Any offense defined and prohibited by Chapter 52, Offenses against Public Peace, Safety and Morals of the City of DeKalb Municipal Code. Chapter 10 - 4 Municipal Code - City of DeKalb Chapter 10, Landlord-Tenant Regulations (iv) Any inchoate offense defined and prohibited by Article 8 (Inchoate Offenses) of the Criminal Code of 1961, 720 ILCS 5/8-1, et seq., which is relative to the commission of any of the aforesaid principal offenses. 7. Violation of any of the above provisions shall be a material and irreparable violation of the lease and good cause for termination of the tenancy, provided, however, a tenant shall not be retaliated against nor evicted when merely a victim of any unlawful act prohibited herein, but shall be responsible for the acts of his/her guests and persons under his/her control. A single violation of any of the provisions hereof shall be deemed a serious violation and material non-compliance with the lease. It is understood and agreed that a single violation shall be good cause for immediate termination of the lease. Unless otherwise provided by law, proof of violation shall not require criminal conviction, but shall be by a preponderance of the evidence. Tenant consents to venue in any court within the county wherein the unit is located in the event Owner initiates legal action against the tenant. Tenant hereby waives any objection to any venue chosen by Owner.

Community InformationRules and Regulations1. RENT - Rent is due on the first of every month regardless of it being a weekend or holiday. Rent not paid by the close of the business day on the third of the month will incur a late fee of $50. No cash is accepted: we accept personal checks, Cashiers Check, Money Order and Visa/MasterCard. Your cancelled check acts as your receipt. Rent not paid by the close of the business day on the eight of the month will incur an additional late fee of $50.00 and legal proceedings for Eviction and Detainer will commence. All NSF checks will be assessed a $50.00 fee plus late charges. After one NSF check is received all future rent must be paid either by Cashier's Check, Money Order, or Credit Card.

2. APARTMENT HOUSEKEEPING/REFUSE DISPOSAL - Apartments are to be kept in a clean, orderly, and sanitary fashion. Drainpipes shall be kept clear of cooking grease, sanitary napkins, hair, and other debris. All cooking grease must be poured into tin cans and thrown out. Trash must be bagged properly and deposited in the dumpsters. No garbage is allowed (even temporarily) in halls, balconies, or on the grounds.

3. QUIET HOURS Eco Park does have official quiet hours that all residents need to respect. These hours begin at 10:00 p.m. Sunday Thursday and go to 8:00 a.m. On Fridays and Saturdays quiet hours begin 11:00 p.m. and last until 8:00 a.m.

4. PETS - Caged animals (rabbits, ferrets, etc.) are permitted in all apartments at no additional cost or notification to the office. Cats are also allowed in any unit as long as proper deposits and documentation have been completed. DOGS ARE ALLOWED IN THE 755 AND 775 BUILDINGS ONLY. This includes dog sitting. Any unit found to have a dog in breach of contract will be fined the full pet deposit of $300, the dog will be removed, and the resident(s) risk eviction.

5. VEHICLE PARKING - All Tenants must register their cars with the office prior to occupancy. Vehicle stickers will be issued at move in. Stickers must be displayed in the auto's front passenger side window at the bottom. In the event a replacement sticker is needed, the old sticker must be returned to the office or a replacement charge of $35.00 will be assessed.

6. FUTURE RESIDENT PARKING SPACE- There is one future resident parking space located in front of the leasing office. Any resident found parking there will be assessed a $20 fine per occurrence.

7. BICYCLES- Bicycles must be stored on one of the bike racks located on the property. You may also store them in your apartment or on your balcony, but they CANNOT be chained to any balcony posts, trees, or anything on the property other than bike racks. Any bike found to be chained to a balcony post or tree is subject to be removed by our staff at owners expense.

8. CIGARETTE BUTTS- Cigarette butts are not allowed to be thrown on to the grass anywhere on the property. They must be disposed of in a metal container. Any apartment that has cigarette butts outside of the balcony is subject to fines.

9. GRILLS- Residents may have small portable grills. However, these grills CANNOT be stored on the balcony per the City of DeKalb Fire Code. When in use, they must be at least 15 feet away from the building. We also do not allow grills to be chained to balcony posts or trees on the property. Any grills that are chained t