IIADA Dealers Edge May 2013

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Illinois IADA Dealers Edge magazine for May and June 2013

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  • PRSRT Standard

    U.S. Postage

    PAID

    DALLAS, TEXAS

    Permit No. 2079

    V i s i t u s a t w w w . i l - i a d a . o r g

    PRSRT Standard

    U.S. Postage

    PAID

    DALLAS, TEXAS

    Permit No. 2079

    DEALERS EDGEI LL IN O IS INDE PE NDE NT AUTO M O B ILE DE ALE R S A S S O C IAT IO N MAY/JUNE 2013

    WHAT TO EXPECT FOR YOUR SMAL L BUS INESS

    PRESENTING YOUR PORTFOLIO COMPLIANCE OVERDRIVE WASHINGTON UPDATE

    THE AFFORDABLE CARE ACT ROADMAP:

    INSIDE u

    F E AT U R E S T O RY

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    MAGAZINE CONTENTS04 ACA Roadmap08 Presenting Your Portfolio12 Washington Update14 Expand Your Horizons18 Why Customers Leave Your Website22 Compliance Overdrive

    Manheim recently released its 18th annual Used Car Market Report, which highlights 2012 industry trends and an outlook for 2013. A free download of the report is available for all NIADA Dealer Members at www.niada.com/dealers_edge.php

    ChairmanRandy CraseCrase Auto Connection25355 E. Ames St.Channahon, IL 60410815-467-1807randy_crase@comcast.net

    PresidentGordon TormohlenTormohlens Good People Automotive1800 S. Ihm Blvd.Freeport, IL 61032815-232-5543cookiebar@mwci.net

    1st Vice PresidentAnthony FerraroPayless Motorsport13449 S. Pulaski RoadRobbins, IL 60472708-388-2300 agfauto@yahoo.com

    TreasurerLori Chignoli-CoraChignoli Auto Sales1850 Essington RoadJoliet, IL 60485815-439-2233lori@chignoli.com

    SecretaryEric NelsonNelson Automotive Inc.1801 S. BusseMt Prospect, IL 60056847-439-2277eric@heycars.com

    Directors:Mark AlcornCarlyle Auto Sales1708 BroadwayRockford, IL 61104815-397-5010carlyle2005@aol.com

    Paul GluchowskiTurner Acceptance4454 N. Western Ave.Chicago, IL 60630773-290-5002paul@turneracceptance.com

    Melanie BrownChicago Car Auction2731 Belvidere RoadWaukegan, IL 60085847-662-0100melanie@chicagoauction.com

    Amy Goodnight Lohman Companies 3901 15th St.Moline, IL 61266309-764-8331x220amy@lohman-companies.com

    Alex TovstanovskyPrestige Motor Works Inc.8959 Hanslik CourtNaperville, IL 60564630-780-6439alext@myprestigecar.com

    Janette PeakPJP Auto Enterprise3100 S. Douglas Springfield, IL 62704217-793-3552pjpautosale@comcast.net

    For information on how to become a member of IIADA, please contact Bruce Eklund at 800-987-6627 or lilcheeper5@aol.com.

    BOARD OF DIRECTORSNATIONAL INDEPENDENT AUTOMOBILE DEALERS ASSOCIATIONWWW.NIADA.COM WWW.NIADA.TVNIADA HEADQUARTERS: 2521 BROWN BLVD. ARLINGTON, TX 76006-5203 PHONE (817) 640-3838FOR ADVERTISING INFORMATION CONTACT: TROY GRAFF (800) 682-3837 OR TROY@NIADA.COM.The Dealers Edge is published bi-monthly by the National Independent Automobile Dealers Association Services Corporation, 2521 Brown Blvd., Arlington, TX 76006-5203; phone (817)640-3838. Periodicals postage paid at Dallas, TX and at additional offices. POSTMASTER: Send address changes to NIADA State Publications, 2521 Brown Blvd., Arlington, TX 76006-5203. The statements and opinions expressed herein are those of the individual authors and do not necessarily represent the views of The Dealers Edge, the Illinois Independent Automobile Dealers Association, or the National Independent Automobile Dealers Association. Likewise, the appearance of advertisers, or their identification as members of IIADA or NIADA, does not constitute an endorsement of the products or services featured. Copyright 2013 by NIADA Services, Inc. All rights reserved. Visit the NIADA Web site at www.niada.com. STATE MAGAZINE MGR./SALES Troy Graff troy@niada.comEDITORS Jennifer Carman jenniferc@niada.com

    Andy Friedlander andy@niada.com ART DIRECTOR Christy Haynes christy@niada.comPRINTING Nieman Printing

    FOR INFORMATION ON HOW TO BECOME A MEMBER OF IIADA, PLEASE CONTACT BRUCE EKLUND AT 800-987-6627 OR LILCHEEPER5@AOL.COM.

    WHATS NEW

    ADVERTISERS INDEXAlly .......................................................15Auto Auction of New England ................ 11AutoManager, Inc. .................................17Berkshire Risk .......................................21DealerCenter ....................................... 20Dyer Auto Auction ................................. 18Insurance Auto Auctions Inside Front CoverManheim Minneapolis .............................5Manheim Pennsylvania ............................7Manheim.com .............. Inside Back CoverNextGear Capital .................................. 13Protective ...............................................9United Acceptance ................................19VAuto ......................................Back Cover

    IIADA OFFICE

    NIADAs Commitment to the MilitaryOn July 27, 2012, NIADA CEO Michael

    Linn and president Chris Martin submitted a statement to the U.S. House Armed Services Committee and Veterans Affairs Committee, which were holding joint hearings on assisting military service members in their return to civilian life.

    In the statement, NIADA pledged its support to the effort and laid out several ways the association can help the military. One of them a video to help military personnel with the car-buying process is now complete. The video, Car Buying Tips for Military Service Members, is available for viewing at www.autoconsumer.tv.

    Heres the text of NIADAs statement:Mr. Chairmen and members of both

    committees, we are Chris Martin, president of the National Independent Automobile Dealers Association (NIADA) and owner of E-Z Auto near Fort Bragg, North Carolina, and Michael R. Linn, NIADA chief executive officer and Vietnam veteran. On behalf of the association, we appreciate the opportunity to submit this statement for the record.

    The National Independent Automobile Dealers Association represents more than 17,000 members who are connected to the automobile industry in some form or fashion, but primarily independent dealers who own dealerships across America that are not affiliated with a manufacturer.

    They are businessmen and women who subscribe to a Code of Ethics that emphasizes honor, integrity and fair dealing. More than 40 percent of these dealers have been in business for more than 20 years, and almost 50 percent have five or fewer employees. They are the small car store that survives in the best of times and the worst of times, because they are a part of their communities as fathers, mothers, Better Business Bureau members, Chamber of Commerce members, city councilmen, school board members, churchgoers, youth organization sponsors and coaches, and task force members who look for ways to make our cities and our towns better places to live.

    If they are fortunate enough to have a military installation near their business, they strive to reach out and include the active personnel and

    the veterans who call our communities home. The military residents in turn volunteer for Special Olympics, literacy councils that provide free tutoring, school field days and Relay for Life, to name just a few.

    NIADAs leadership is committed to these service members and the citizens within the communities they represent. Our mission states that as a not-for-profit organization we will anticipate, recognize and respond to current and future issues and needs of the independent motor vehicle industry and the consumer. The NIADA Foundations goal goes further, pledging to improve the used motor vehicle industry by informing consumers, educating dealers and training individuals and companies associated with the industry.

    The National Independent Automobile Dealers Association stands ready to use our current resources, including our education and training staff, state association directors many of whom are veterans and our Automotive Consumer Television Network, which is available to anyone via the Internet at http://niadatv.com/autoconsumer/, to address the needs of car-buying military personnel active or retired.

    PLANS INCLUDE:1. Production of a simple to understand video that explains the car-buying process for active service members or those returning to civilian life. It will be similar to the one NIADA produced several years ago targeting the teenager buying his/her first car. That video is currently available at the ACT website.2. Coordinate a speakers bureau with our state associations, tapping local dealers who will serve as resources to conduct safe car-buying seminars for local military installations.3. Provide NIADA education and training staff who will work with state associations in addressing proper military protocol at military installations.

    In closing, NIADA stands ready to assist all service members, including those returning to civilian life, the House Armed Services Committee and the House Veterans Affairs Committee any way we possibly can.

    Thank you.

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    C O N T I N U E D O N PAG E 6

    The Patient Protection and Affordable Care Act (ACA), dubbed Obamacare by many, was signed into law on March 23, 2010, with the intent to reform the health care industry and provide affordable health coverage for more than 40 million uninsured Americans.

    Under the ACA, every legal resident of the United States who is not already covered by Medicare or an employer-provided health care plan will be eligible to purchase coverage through an online health insurance exchange.

    Today, smaller businesses are much less likely to offer health coverage to their employees than larger companies. In 2011, according to the Kaiser Family Foundation, 57 percent of small businesses