ISO/TS 16949

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ISO/TS 16949. Awareness and Requirements. ISO/TS 16949. ISO/TS 16949 ? ISO/TS 16949 ? ISO/TS 16949 ? ?. 2. ISO/TS 16949 ?. - PowerPoint PPT Presentation

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<ul><li><p>Awareness and Requirements</p></li><li><p> ISO/TS 16949 ISO/TS 16949 ? ISO/TS 16949 ? ISO/TS 16949 ? ?2</p></li><li><p>ISO/TS 16949 ? ISO 9001:2000 ISO/TS 16949 / </p><p>3</p></li><li><p> ISO/TS 16949 :* QS-9000 (American)* VDA 6.1 (German)* AVSQ (Italian) and* EAQF (French)ISO/TS 16949 ?4</p></li><li><p> ISO/TS 16949 ? ISO/TS 16949 / ISO/TS 16949 5</p></li><li><p> ? :* * * Tier1 and Tier2 Audit 6</p></li><li><p>* 20 * * QCC Plan-Do-Check-Action * 5 </p><p> / , </p><p>7</p></li><li><p> 2 March 2002QS-9000 December 20068</p></li><li><p>ISO/TS 16949:2002 ISO 9001:2000 8 Auto Part 2nd Edition IATF (International Automotive Task Force)9</p></li><li><p> 8 10</p></li><li><p>Foreword Shall Should Note Such as TS Technical Specification11</p></li><li><p>01 * QMS IQA, External Audit, CB Audit - , * * Fixed Note 12</p></li><li><p>02 Input Output Output Process Input Process PDCA13</p></li><li><p>14</p></li><li><p>03 ISO - 9004 ISO 9001 &amp; ISO 9004 ISO 9004 ISO- 9004 Criteria Audit </p><p>15</p></li><li><p>Guideline ISO/TS 16949:2002 16</p></li><li><p>04 EMS, Audit TS 16949 </p><p>17</p></li><li><p>05 Technical Specification (TS)QMS TS 18</p></li><li><p>1. SCOPE1.1 General : * / * * 7.2.1 (C) 19</p></li><li><p>1.1 TS+ISO 9001:2000 design center, corporate H.O. , , 20</p></li><li><p> * , , * Limit 7 * * Certified 7</p><p>1.2 Application21</p></li><li><p> 7.3 1.2 Application ()22</p></li><li><p>2. ISO 8402 ISO 9000:2000</p><p> 1994 23</p></li><li><p>3. ISO 9000:2000 </p><p>OrganizationCustomerSupplierProduct - Result of Process - </p><p>24</p></li><li><p>3.1 Term and definitions for the automotive industry Automotive Industry 3.1.1 Control Plan ( Annex A)3.1.2 Design Responsible Organization spec spec 3.1.3 Error proofing NC Product3.1.4 Laboratory , 25</p></li><li><p>3.1 Term and definitions for the automotive industry3.1.5 Laboratory scope3.1.6 Manufacturing3.1.7 Predictive maintenance3.1.8 Preventive freight3.1.9 Premium freight3.1.10 Remote location3.1.11 Site3.1.12 Special characteristic26</p></li><li><p> 4. ( 1.2) 4.1 27</p></li><li><p> 4.1 ()28</p></li><li><p>4.1.1 General Requirements Outsourced spec 29</p></li><li><p> Procedure , 4.2 4.2.1 :30</p></li><li><p> - - - , , , 4.2.1 : ()31</p></li><li><p>4.2.2. Scope 1.2 Procedure Procedure Flow chart 32</p></li><li><p>Sequence &amp; Interaction of Processes A Process Map ExampleRealization ProcessesPurchasingMaintenanceComplianceTrainingSupport ProcessesQMS ProcessesQuality Planning Corrective/Preventive ActionInternal AuditingCustomerSatisfactionDocumentControlDataControl Management ReviewQuality Objectives33</p></li><li><p> 4.2.3 * Procedure 4.5 - Approve, Re-approved Update, - , - , - - 34</p></li><li><p>4.2.3.1 Engineering Specifications update 2 spec Note: PPAP File update 35</p></li><li><p> 4.2.4 * * / * * , , , 36</p></li><li><p>37</p></li><li><p>5.1 * - - - - - 5. 38</p></li><li><p>5.1.1 Process efficiency 39</p></li><li><p>5.2 40</p></li><li><p> 5.2 () :41</p></li><li><p>5.3 * * * * , , * 42</p></li><li><p>5.4 5.4.1 * * * 43</p></li><li><p>5.4.1.1 Quality objectives 44</p></li><li><p> 5.4.2 : * (4.1) * (Integrity) 45</p></li><li><p> 5% 5% 1 46</p></li><li><p>5.5 5.5.1 * * 47</p></li><li><p>5.5.1.1 (Responsibility for quality) process product 48</p></li><li><p> 5.5.2 : * * * 49</p></li><li><p>5.5.2.1 (Customer representative), ; special characteristic Quality objective 50</p></li><li><p> 5.5.3 : * * 51</p></li><li><p>5.6 5.6.1 General * * , 52</p></li><li><p>5.6.1.1 Performance Management review reviewReview (Quality objective, ) Business plan</p><p>53</p></li><li><p> 5.6.2 Review Input : * * (Customer Feedback) * * * * * 54</p></li><li><p>5.6.2.1 Review input* ; 55</p></li><li><p> 5.6.3 Review Output * * * 56</p></li><li><p> * - - 6. 6.1 57</p></li><li><p> * 6.2 6.2.1 General </p><p>58</p></li><li><p> * 6.2.2 , , , , </p><p>59</p></li><li><p>6.2.2.1 * * Techniques CAD, CAM * 60</p></li><li><p>6.2.2.2 Training procedure 61</p></li><li><p>6.2.2.3 Training on the job sub-contractor 62</p></li><li><p>6.2.2.4 , 63</p></li><li><p>6.3 * - , - / (Hardware and Software) - </p><p>64</p></li><li><p>6.3.1 Plant layout, 65</p></li><li><p>6.3.2 * Field returns66</p></li><li><p>6.4 * Factor 67</p></li><li><p>6.4.1 Personnel safety to achieve product quality* press * 68</p></li><li><p>6.4.2 cleanliness of premises* * 69</p></li><li><p>7.1 * * 7. / SPEC70</p></li><li><p> :* , Project * , , * / * 7.1 () 71</p></li><li><p>* Attribute data zero defect * * approve72</p></li><li><p>7.1.4 * * * performance/durability review * supplier73</p></li><li><p> * SPEC * </p><p> 7.2 7.2.1 7.2.1.1 Special characteristics* Special characteristics 74</p></li><li><p> * - - - - * - 7.2.2 75</p></li><li><p>7.2.2.2 Organization manufacturing feasibility* * - - , - 7.2.3 76</p></li><li><p>7.2.3.1 (Customer communication) (e.g. design)77</p></li><li><p> * - - , - * * Update </p><p> 7.3 7.3.1 78</p></li><li><p>7.3.1.1 * special characteristics* FMEA* Control plan product / process design79</p></li><li><p> FMEA80</p></li><li><p> Control Plan81</p><p>Sheet1</p><p> TB/GHIX-0005-B / FMEA XXXX</p><p> / 199X .. (Key Date)xx xx xxxx xx xx 1</p><p> . - , . - , . - , . - AAAAAA</p><p>XX XX XXXX XX XX</p><p>/RPNSevOcDetRPN</p><p>SEVClassOccurDete</p><p>78528072570</p><p>XX XX XX</p><p>- 1 ../ (</p><p> )</p><p>XX XX XX</p><p>- </p><p>53105 71321</p><p>- DOEXX XX XX</p><p>- /</p><p>- /</p><p>Cpk = 1.85</p><p>Sheet2</p><p>PrototypePre-LaunchProductionKey Contact / PhoneDate (Orig)Date (rev.)</p><p>Control Plan Number XXXXXX0-2XXX-XXXXXX XX XXXX XX XX</p><p>Part Number / Latext Change LevelCore TermCustomer Enginerring Approval / Date (if required)</p><p>see attached list</p><p>Part Number / DiscriptionSupplier / Plant Approval / DateCustomer Quality Approval / Date (if required)</p><p>Supplier / PlantSupplier CodeOther Approval / Date (if require)Other Approval (if required)</p><p>Part/Process Number/Machine, JigCharacteristicsSpecialMethod</p><p>ProcessOperationDevice, ToolsNo.ProductProcessChar.Product / ProcessEvaluation MeasurmentSampleControlReaction Plan</p><p>NumberDiscriptionFor MigClassSpecification / ToleranceTechnequeSizeFerq.Method</p><p>3Machine SurfaceRotary Machine51Depth of cut*2+/-0.25Depth gage5per hr per fixtureX-R ChartQuarantine adjust and reset</p><p>"A"Holding fixture #452Perpendicular cut*90+/-1 celsiusGage 0501 PCevery 4 hrsX-MR ChartQuarantine adjest and reset</p><p>Holding fixture #1053Holding casting in fixture for proper orientationFixture free from debrisVisual inspection1 PCafter each cycleAir blow-offRead just air blow-off</p><p>Sheet3</p></li><li><p> * - Function, - - - * * </p><p> 7.3.2 82</p></li><li><p>7.3.2.1 Product design inputSpecial characteristics PPM83</p></li><li><p>7.3.2.2 Manufacturing process design input, , design input requirement Product design output data , () 84</p></li><li><p>7.3.2.3 Special characteristics control plan Drawing, WI, FMEA /NOTE : product characteristics process parameters.85</p></li><li><p>* * - - / - Acceptance Criteria - * 7.3.3 86</p></li><li><p>Design FMEA, reliability results Product SpecError-proofing () Product drawing ()7.3.3.1 Product design output -Supplemental design input 87</p></li><li><p>7.3.3.2 Manufacturing process design output manufacturing design input Spec &amp; drawing , process flow chart/layoutProcess FMEA, Control Plan, WI, etc.88</p></li><li><p> 7.3.4 Follow-up 7.3.4.1 Monitoring monitoring, , </p><p>89</p></li><li><p> 7.3.5 Follow-up 90</p></li><li><p> 7.3.6 91</p></li><li><p>7.3.6.1 Design and Development Validation92</p></li><li><p>7.3.6.2 Prototype programme, Prototype programme outsource 93</p></li><li><p>7.3.6.3 (Product approval process) (PPAP) 94</p></li><li><p>PPAP Sample95</p></li><li><p> 7.3.7 , - - - - 96</p></li><li><p>7.4 97</p></li><li><p> 7.4.1 / </p><p> 98</p></li><li><p> 7.4.1.1 MSDS 99</p></li><li><p> 7.4.1.2 ISO 9001:2000 ISOTS 16949 100</p></li><li><p> 7.4.1.3 Drawing, Specification 101</p></li><li><p> 7.4.2 Certificate Spec 102</p></li><li><p>7.4.3 - - - 103</p></li><li><p>7.4.3.1 Incoming product qualitySPCInspection by sampling2nd / 3rd auditExternal Lab :104</p></li><li><p>7.4.3.2 () 105</p></li><li><p>7.5 (Control Plan) (7.5.1.1) (7.5.1.2) (7.5.1.3) (7.5.1.4)106</p></li><li><p> (7.5.1.5) JIT (7.5.1.6) (7.5.1.7) (7.5.1.8)107</p></li><li><p> 7.5.1 , </p><p> 108</p></li><li><p>7.5.1.1 Control plan Annex A 109</p></li><li><p>7.5.1.2 Work instruction 110</p></li><li><p>7.5.1.3 Verification of job sheet set-up, , Set-up SPC111</p></li><li><p>7.5.1.4 /, , Spare part 112</p></li><li><p>7.5.1.5 (Tooling)Set-up Outsource </p><p>113</p></li><li><p>7.5.1.6 (Production scheduling)Just in time / order driven114</p></li><li><p>7.5.1.7 , 115</p></li><li><p>7.5.1.8 116</p></li><li><p> 7.5.2 Special Process Qualification Process Qualification 117</p></li><li><p>7.5.2.1 (Supplemental) 7.5.2 118</p></li><li><p> 7.5.3 119</p></li><li><p>7.5.3.1 (Supplemental) Where appropriate 7.5.3 120</p></li><li><p>7.5.4 / , , </p><p> Note: 121</p></li><li><p>7.5.4.1 122</p></li><li><p>7.5.5 , 7.5.5.1 FIFO123</p></li><li><p>7.6 MonitoringSoftware / 124</p></li><li><p>7.6 Monitoring (), Note : ISO-10012 125</p></li><li><p>7.6.1 (MSA) MSA </p><p>7.6.2 126</p></li><li><p>7.6.3 7.6.3.1 ISOIEC 170257.6.3.2 ISOIEC 17025 127</p></li><li><p>8.1 General* 8. 128</p></li><li><p>8.1.1 Identification of statistical tools* 8.1.2 Knowledge of basic statistical concepts* , (), (Over adjustment) </p><p>129</p></li><li><p>8.2 8.2.1 / 130</p></li><li><p>8.2.1.1 -SupplementalDelivery schedule performanceCustomer disruption 131</p></li><li><p> 8.2.2 Internal Audit QMS: - - : - - Audit Audit, Audit 132</p></li><li><p> 8.2.2 () Procedure - Audit - - 133</p></li><li><p> US Standard 8.2.2.1 134</p></li><li><p> Procedure Audit 8.2.2.2 135</p></li><li><p> Audit Product () Product Delivery spec Function 8.2.2.3 136</p></li><li><p>8.2.2.4 , , Annual plan137</p></li><li><p> 8.2.3 138</p></li><li><p>8.2.3.1 Reaction Plan 139</p></li><li><p> 8.2.4 140</p></li><li><p>8.2.4.1 Layout inspection Functional testing 141</p></li><li><p>8.2.4.2 Appearance items (Master sample) quality142</p></li><li><p>8.3 Procedure Action , , 143</p></li><li><p>8.3.1 Supplemental144</p></li><li><p>8.3.2 Rework Rework Re-inspection 8.3.3 145</p></li><li><p>8.3.4 Customer waiver146</p></li><li><p>8.4 QMS :- - - - 147</p></li><li><p>8.4.1 Business Plan148</p></li><li><p>8.5 8.5.1 QMS - - - - - Audit- - 149</p></li><li><p>8.5.1.1 8.5.1.2 150</p></li><li><p> 8.5.2 Procedure : - () - - - - - 151</p></li><li><p>8.5.2.1 Problem Solving Problem Solving 8.5.2.2 Error-proofing Error-proofing 152</p></li><li><p>8.5.2.3 8.5.2.4 (Reject Product) Corrective Action Preventive Action Cycle Time 153</p></li><li><p> 8.5.3 Procedure : - - - - 154</p></li><li><p>Documented &amp; Record Required by ISOTS 16949 : 2002Recommended Documented Procedure ISOTS 16949:2002155</p><p> (no. 0:QM, 1-41:Procedure) ISOTS 169490.Quality Manual( QM Procedure)6.3.2+7.5.2+7.5.2.1+7.6.3.1+7.6.3.21. 5.3+5.4.1+5.4.2+8.42. (Customer Satisfaction)8.2.1+8.2.1.13.6.2.14.6.2.2+6.2.2.1+6.2.2.2+6.2.2.3+6.2.2.45. (Management Review)5.6.1+5.6.1.1+5.6.2+5.6.2.1+5.6.36. (Analysis of data)8.4+8.4.17. (Planning of Product Realization)7.1+7.1.1+7.1.2+7.1.3+7.3.1+7.3.1.1+7.3.2+7.3.2.2+7.3.2.3+7.3.3+7.3.3.2+7.3.4+7.3.4.1+7.3.5+7.3.6+7.3.6.1+7.3.6.2+7.3.7+7.5.1.1</p></li><li><p>Recommended Documented Procedure ISOTS 16949:2002 ()156</p><p> (no. 0:QM, 1-41:Procedure) ISOTS 169498. 7.1.4+7.3.6.39. 7.3.6.310. (PFMEA)7.3.3.211. 6.3.112. (Tolling Management)7.5.1.513. (Order Review)7.2.1+7.2.2+7.2.2.1+7.2.3+7.2.3.114. (Document and Data Control)4.2.3+4.2.3.115.7.4.1+7.4.1.316.7.4.1+7.4.3+7.4.3.1+7.4.3.2+8.417.7.4.1.218.7.4.1+7.4.1.1+7.4.219.7.4.1+7.4.1.1+7.4.220.7.5.4+7.5.4.1</p></li><li><p>Recommended Documented Procedure ISOTS 16949:2002 ()157</p><p> (no. 0:QM, 1-41:Procedure) ISOTS 1694921.7.5.3+7.5.3.122.7.5.1+7.5.1.1+7.5.1.2+7.5.1.3+8.2.3.123. (SPC)8.1+8.1.1+8.1.2+8.2.3.124.6.3+7.5.1.425.7.4.3+7.4.3.1+7.4.3.2+8.2.3.126.8.2.4+8.2.4.1+8.2.4.227.8.2.4+8.2.4.1+8.2.4.228. 7.6+7.6.229.8.3+8.3.1+8.3.2+8.3.3+8.3.430.8.5.2+8.5.2.1+8.5.2.2+8.5.2.3+8.5.2.431.8.5.332.7.5.5+7.5.5.1</p></li><li><p>Recommended Documented Procedure ISOTS 16949:2002 ()158</p><p> (no. 0:QM, 1-41:Procedure) ISOTS 1694933.7.5.5+7.5.5.134.7.5.535.7.5.1.636.4.2.4+4.2.4.137.8.2.2+8.2.2.1+8.2.2.2+8.2.2.3+8.2.2.4+8.2.2.538.5.5.3</p></li><li><p>Required Instruction159</p><p>7.3.2.3Special characteristics Operation Instruction SC 7.3.3.2Manufacturing process design output Work Instruction output Manufacturing process design1.5.1Control of product and service provision : a) the availability of work instructions ; as necessary7.5.1.2Work instructions7.5.1.3Verification of job Set-ups : Job instruction shall be available for set-up personnel8.2.3.1Monitoring and measurement of manufacturing process : The results of process studies shall be documented with specifications where applicable for means of production, measurement and test, and maintenance instructions.8.3.2Control of Reworked Product : Instructions of rework shall be accessible and utilized by the appropriate personnel.</p></li><li><p>Reference 5 Packs Supplement of QS-9000160</p><p>APQP7.1 Planning of product realization Note7.5.1.1 Control PlanPPAP7.3.6.3 Product approval processFMEA7.3.3.2 Manufacturing process design outputSPC8.1 Measurement, analysis and improvement / General8.1.1 Identification of statistical tolls8.2.3.1 Monitoring and measurement of manufacturing processMSA7.6.1 Measurement System Analysis</p></li><li><p>Record Required by ISO 9001:2000 and ISO/TS 16949:2002161</p><p>No.RequirementSubject14.2.4 NOTE2 25.6.135.6.1.146.2.2 57.167.2.277.3.2 87.3.4 97.3.5 107.3.6 117.3.7 127.4.1 137.5.2 </p></li><li><p>Record Required by ISO 9001:2000 and ISO/TS 16949:2002 ()162</p><p>No.RequirementSubject147.5.3157.5.4 167.6 177.6 ()187.6 ()198.2.2208.2.4 218.3228.3.4 238.5.2248.5.2.4 Reject258.5.3</p></li><li><p> 163</p></li><li><p> 4.2.4 5.6.1 , 6.2.2 (e) , 7.1 (d) , 7.2.2 , 7.3.2 7.3.4 , 7.3.5 , 7.3.6 , 7.3.7 , 7.4.1 7.5.2 (d) , 7.5.3 , 7.5.4 7.6 , 8.2.2 , 8.2.4 8.3 8.5.2, 8.5.3 URS164</p></li></ul>