Lesson 8: Office Procedures (SOP) 20-25 ?· 1. Learn useful vocabulary related to OFFICE PROCEDURES…

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<p>Page 1 RareJob, Inc. All Rights Reserved </p> <p>TOEIC Beginner Reviewer Basics (Vocabulary and Grammar) (TOEIC ) </p> <p>Today, you will: </p> <p>1. Learn useful vocabulary related to OFFICE PROCEDURES (SOP). </p> <p>2. Review ARTICLE with GENERIC COUNT NOUNS. </p> <p>Main Topic 1: Business Introductions </p> <p>Lesson 8: Office Procedures (SOP) (20-25 minutes) </p> <p>I. VOCABULARY </p> <p>Exercise 1: Whats the meaning? (5-6 minutes) </p> <p>A. Choose the meaning of the underlined words from the choices that follow. </p> <p>1. Please read the guidelines before doing your task. </p> <p>a. lessons </p> <p>b. descriptions </p> <p>c. instructions </p> <p>d. forms </p> <p>2. The memo from the boss said that we should keep cleanliness in the office. </p> <p>a. message </p> <p>b. comment </p> <p>c. demand </p> <p>d. speech </p> <p>3. I was asked to attend a seminar about company safety. </p> <p>a. group study </p> <p>b. group work </p> <p>c. group support </p> <p>d. group discussion </p> <p>Page 2 RareJob, Inc. All Rights Reserved </p> <p>TOEIC Beginner Reviewer Basics (Vocabulary and Grammar) (TOEIC ) </p> <p>4. You may consult the HR department if you have questions. </p> <p>a. call </p> <p>b. ask </p> <p>c. see </p> <p>d. listen </p> <p>5. Procedures are important to know the basic system of the work to be done. </p> <p>a. report </p> <p>b. task </p> <p>c. part </p> <p>d. method </p> <p>B. Sentence-Making Practice (3-4 minutes) </p> <p>Practice using the words youve learned in your own sentences. </p> <p>1. Guideline </p> <p>2. Memo </p> <p>3. Seminar </p> <p>4. Consult </p> <p>5. System </p> <p>Page 3 RareJob, Inc. All Rights Reserved </p> <p>TOEIC Beginner Reviewer Basics (Vocabulary and Grammar) (TOEIC ) </p> <p>Exercise 2: Whats the word? (4-5 minutes) </p> <p>Read the following dialog with your tutor and try to use context clues to fill in the blanks with </p> <p>the most appropriate word. You can find the missing word from the pool of words at the </p> <p>bottom. </p> <p>Mr. Jones was hired in a company. He is now having a meeting with the HR department.(xxx) </p> <p>Ms. Kent: Mr. Jones, lets continue with the discussion. Do you know what an SOP is? Mr. Jones: Yes maam. Its the Standard Operating Procedure. It is made up of _________ on how to perform a task. Ms. Kent: Very good. SOPs also include the companys rules and regulations. Every employee must ____________ all of them. Mr. Jones: I see. Ms. Kent: The ___________ created this SOP manual for new employees. Please read it carefully. Mr. Jones: I will. Thank you very much. </p> <p>Choices: </p> <p>a. management b. steps c. work d. understand </p> <p>Page 4 RareJob, Inc. All Rights Reserved </p> <p>TOEIC Beginner Reviewer Basics (Vocabulary and Grammar) (TOEIC ) </p> <p>II. GRAMMAR REVIEW: </p> <p>Topic: Article with Generic Count Noun (5-6 minutes) </p> <p>General Description: </p> <p>Generic count nouns are used when making generalizations, therefore they are not specific. The article A or An are often used. an : used if the count noun starts with a vowel sound (a,e,i,o,u). (e.g. an employee) a : used if the count noun starts with a consonant sound . (b, c, d, f, etc.) (e.g. a company) </p> <p>Remember: For singular generic count nouns, use the articles A or An, while for plural generic count nouns, do not write a or an. </p> <p>Examples: </p> <p>Article Sentence </p> <p>An An employee of the company works five times a week. </p> <p>A A worker of the company works five times a week. </p> <p>(no article) (no article) Employees of most companies work five times a week. </p> <p>Comprehension Check: </p> <p>What article would you use for the following nouns? </p> <p>Companies Office Desk </p> <p>Page 5 RareJob, Inc. All Rights Reserved </p> <p>TOEIC Beginner Reviewer Basics (Vocabulary and Grammar) (TOEIC ) </p> <p> Exercise 1: Incomplete Sentences (3-4 minutes) </p> <p>Choose the word or phrase that would best complete the following sentences. </p> <p>1. I received a _____ today about the changes in the SOPs. </p> <p>a. memo </p> <p>b. memos </p> <p>c. system </p> <p>d. systems </p> <p>2. A ________ should have good relationships with employees. </p> <p>a. boss </p> <p>b. bosses </p> <p>c. individual </p> <p>d. individuals </p> <p>3. _______ office needs to be organized for efficient work. </p> <p>a. A </p> <p>b. An </p> <p>c. The </p> <p>d. (no article) </p>