QUY TẮC ỨNG XỬ TRONG KINH DOANH

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  • 01

    QUY TC NG X TRONG KINH DOANH

    Lam Theo Tn Ch Hanh ng, Hiu Ro Quy Tc ng X

  • 02

    Trch nhim u tin ca chng ti l i vi cc bc s, y t, bnh nhn, cc bc cha m v tt c nhng ai s dng sn phm v dch v ca chng ti. tha mn nhu cu ca khch, tt c nhng g chng ti lm u c cht lng cao. Chng ti phi c gng gim chi ph duy tr gi c thch hp. n t hng ca khch hng phi lun c phc v chnh xc v kp thi. Cc nh cung cp v phn phi ca chng ti lun c c hi kim li nhun tha ng.

    Chng ti c trch nhim i vi nhn vin ca chng ti, nam cng nh n, nhng ngi lm vic vi chng ti trn khp th gii. Mi ngi lun c xem l mt nhn v. Chng ti lun tn trng nhn cch v cng nhn s cng hin ca h. Ai cng phi cm thy c yn tm trong cng vic ca mnh. Lng bng phi cng bng v hp l, iu kin lm vic phi sch s, ngn np v an ton. Chng ti lun nh gip nhn vin hon thnh trch nhim gia nh. Nhn vin lun cm thy c t do kin ngh v than phin. Phi c c hi cng bng v tuyn dng, pht trin v hon thin cho nhng ngi c kh nng. Chng ti phi cung cp nhng ngi qun l ti nng, v hnh ng ca h phi cng bng v cao p.

    Chng ti c trch nhim vi x hi ni m chng ti ang sng v lm vic cng nh i vi cng ng th gii. Chng ti phi l nhng cng dn tt ng h nhng vic lm tt v t thin, chu ng thu hp l. Chng ti lun khuyn khch vic hon thin x hi, vic gio dc v y t tt hn. Chng ti phi bo qun tt nhng ti sn m chng ti c c quyn s dng, bo v mi trng v ti nguyn thin nhin.

    Trch nhim cui cng ca chng ti l i vi nhng c ng ca chng ti. Kinh doanh phi em li li nhun tha ng. Chng ti phi th nghim nhng t tng mi. Nghin cu lun c thc hin, chng trnh sng to lun c pht trin v nhng sai lm phi tr gi. My mc mi lun c mua, trang thit b mi lun c cung cp v cc sn phm mi lun c a ra. Phi c d tr dnh cho nhng lc kh khn. Khi chng ti hot ng theo Tn ch ny, cc c ng ca chng ti s thu li thun tha ng.

    TN CH CA CHNG TI

  • 03

    Mi ngy, cc sn phm v dch v ca chng ta c tc ng ln cuc sng ca mt ty ngi trn ton th gii i vi ta y khng ch l mt c quyn ln, m con l mt trch nhim ln. Phm vi hot ng ton cu ca Cng Ty chng ta khng ch l minh chng cho cht lng cao lun c khch hng ky vng Johnson & Johnson, m con cho thy nim tin ln lao m khch hng t vo mi n v kinh doanh ca chng ta.

    L cng ty ln nht th gii trong lnh vc chm sc sc khe, chng ta v ang xy dng nim tin qua hn mt th ky nay. Chnh cc gi tr Tn Ch Hnh ng gip nh hng cng vic quan trng m chng ta ang thc hin, xc nh trch nhim u tin ca chng ta i vi cc bc s, y t v bnh nhn, vi nhng ngi cha, ngi m v tt c nhng ai s dng cc sn phm v dch v ca chng ta.

    Nu Tn Ch Hnh ng l chic la bn, th Quy Tc ng X Trong Kinh Doanh ca chng ta chnh l bn ch ng.

    Quy Tc ng X Trong Kinh Doanh ca chng ta m bo rng chng ta lun duy tr tiu chun cao i vi bn thn v cch thc chng ta hot ng kinh doanh. Quy Tc ng X ra cc yu cu v o c kinh doanh v lm nn tng xy dng cc chnh sch, quy trnh v ng li ca Cng Ty chng ta, l nhng hng dn b sung cc hnh vi ca chng ta ng nh ky vng.

    Hnh ng, li ni v hnh vi ca chng ta u quan trng. Bt k chng ta sng u, lm cng vic g, khi chng ta lm iu ng ni cch khc, khi chng ta hnh ng vi s lim chnh cao nht chng ta lm theo cc gi tr ca Tn Ch Hnh ng v th hin rng chng ta thc s quan tm n nhng ngi chng ta phc v v tn trng nhng ngi chng ta cng cng tc.

    Ta t ho c lnh o mt cng ty c b dy lch s hot ng kinh doanh vi cc tiu chun o c cao, bao gm vic gip nhn vin ca chng ta lun lm nhng g ng n. Ta ngh cc bn t tm hiu Quy Tc ng X Trong Kinh Doanh ca Johnson & Johnson v dng lm ch dn cho cng vic hng ngy ca mnh. Trong mt th gii ngy cng phc tp, tt c chng ta phi lun ch li ni v hnh ng ca mnh th hin hnh vi ng n.

    Cm n cc bn lm tron trch nhim ca mnh trong vic thc hin cc gi tr ca Tn Ch Hnh ng v thc hin y cc ngha v theo Quy Tc ng X Trong Kinh Doanh. Lun gn lin vi nhau, cc ti liu ny l cc cng c hu hiu gip mi chng ta vi t cch l nhn vin ca Johnson & Johnson xy dng ng hng tch cc phc v tt hn na tt c cc i tc chnh ca chng ta.

    Alex Gorsky Ch tch HQT & Tng Gim c iu Hnh

    Th t Alex Gorsky

    Tn Chi CUA CHUNG TA, Gia Tri CUA CHUNG TA, ng X CUA CHUNG TA

  • 04

    i X Cng Bng Vi Nhn Vin .......................................................................................................... 16 ngha iu ny, v sao iu ny quan trng, cch thc chng ta thc hin iu ny ................................................................................................................................................... 18

    Thu hut nhn lc ............................................................................................................................................................................................................................... 19

    Chng phn bit i x va ngn chn quy ri ................................................................................................................................... 19

    Mi trng lam vic an toan va lanh manh ................................................................................................................................................. 19

    S dung phng tin truyn thng xa hi ................................................................................................................................................... 20

    Danh sach kim tra cac trach nhim cua ban ........................................................................................................................................... 20

    Lim Chnh v Tai Chnh va Bao V Tai San cua Chung Ta ................... 21 ngha iu ny, v sao iu ny quan trng, cch thc chng ta thc hin iu ny ................................................................................................................................................... 23

    Tnh Chnh Xac cua cac h s Cng Ty va bao cao ra cng chung .............................................................................. 24

    S dung tai san cua Cng Ty ............................................................................................................................................................................................. 25

    S hu tr tu va thng tin kinh doanh bao mt ................................................................................................................................... 25

    Tn trong cac b mt thng mai va thng tin bao mt ............................................................................................................ 26

    Tun thu lut chng khoan va giao dich ni gian ................................................................................................................................. 26

    Danh muc cac trach nhim cua ban ..................................................................................................................................................................... 26

    Xung t Li ch ................................................................................................................................................................................................ 27 ngha iu ny, v sao iu ny quan trng, cch thc chng ta thc hin iu ny ................................................................................................................................................... 29

    Khi nao xay ra xung t li ch? ................................................................................................................................................................................. 30

    Qua tng, chiu ai, lu tru, i lai va cac loai hnh co gia tri khac ................................................................................... 30

    Cac khoan u t ca nhn, cac giao dich va li ch kinh doanh bn ngoai Cng Ty .............................32

    Cac thanh vin gia nh va cac mi quan h ca nhn thn thit .....................................................................................33

    Tham gia ban giam c hoc hi ng quan tri ngoai Cng Ty ..................................................................................... 34

    Gii thiu ...................................................................................................................................................................................................................................... 05Quy Tc ng X Trong Kinh Doanh ca Johnson & Johnson l g? ...................................................... 05

    V sao chng ta c Quy Tc ng X v v sao chng ta phi tun th? ......................................... 05

    Ai phi tun th Quy Tc ng X? .................................................................................................................................................................... 06

    Chng ta xin t vn v hng dn v Quy Tc ng X u? .................................................................... 07

    Trch nhim ca mi nhn vin ............................................................................................................................................................................ 08

    Trch nhim ca mi qun l...................................................................................................................................................................................... 08

    Cach Thc Chung Ta Hoat ng Kinh Doanh ............................................ 09 ngha iu ny, v sao iu ny quan trng, cch thc chng ta thc hin iu ny .................................................................................................................................................. 11

    Nghia vu cua mi nhn vin ................................................................................................................................................................................................12

    Phat trin, ph duyt, san xut, ban va tip thi cac san phm thuc, thit bi y t, dung cu chn oan, hang tiu dung va dich vu ...............................................................................................12

    Lut chng tham nhung va chng hi l..........................................................................................................................................................13

    Lut canh tranh va chng c quyn .................................................................................................................................................................. 13

    Tun thu thng mai toan cu: lut chng ty chay va trng phat thng mai ...................................... 14

    Thanh toan Quc gia th ba .......................................................................................................................................................................................... 14

    Cac hoat ng chnh tri va ong gop t ngn sach Cng Ty cho cac ang phai va chin dich chnh tri ................................................................................................................................................................... 14

    Mua sm cng ..................................................................................................................................................................................................................................... 14

    Mua sm cng bng .................................................................................................................................................................................................................... 15

    Phat trin bn vng va lut va cac quy inh v mi trng ................................................................................................. 15

    Bao v ng vt ................................................................................................................................................................................................................................. 15

    Quyn ring t ..................................................................................................................................................................................................................................... 15

    Muc Luc

  • 05

    Gii thiuQuy Tc ng X Trong Kinh Doanh cua Johnson & Johnson la g?

    Cc gi tr v cc nguyn tc c nu ra trong Tn Ch Hnh ng c chc nng nh chic la bn; B Quy Tc ng X Trong

    Kinh Doanh ca Johnson & Johnson (Quy Tc ng X) l bn ch ng gip chng ta lun tun th cc gi tr .

    Quy Tc ng X nu ra cc yu cu c bn v o c kinh doanh v l nn tng cho cc chnh sch, quy trnh v ng li

    ca Cng Ty chng ta, tt c nhng iu ny cung cp hng dn b sung v cc hnh vi c ky vng.

    V sao chung ta co Quy Tc ng X va v sao chung ta phai tun thu?

    tip tc iu hnh v duy tr danh ting ca mt cng ty, ni t nhu cu ca nhng ngi chng ta

    phc v trn ton th gii ln hng u, mi chng ta phi nghin cu, thu hiu v tun th Quy Tc ng X.

    Tun th Quy Tc ng X l to ra mt mi trng ni chng ta c th lm vic tt nht v t ho v cng vic chng ta lm,

    nhng thch thc chng ta vt qua v thnh cng chng ta t c tt c u bi v chng ta thc hin nhng iu

    ny mt cch cng bng, hp php v bng s lim chnh.

    Bt c khi no chng ta nhn thy c s vi phm Quy Tc ng X, chnh sch Cng Ty hay lut php, chng ta s hnh ng

    gii quyt vn v ngn chn vic ny xy ra trong tng lai. Ty vo tnh hung, cc bc sa sai v ngn nga c th

    bao gm hun luyn, t vn v cc hnh thc x l ky lut c th ln n v bao gm chm dt hp ng lao ng.

    Cc bn c trch nhim ln ting khi gp phi tnh hung hoc bit c tnh hung m cc bn tin rng c th vi phm

    hoc dn ta vic vi phm Quy Tc ng X, chnh sch Cng Ty hoc lut php. Quy Trnh Bo Co Ln Cp Trn ca chng ta

    c th hng dn cch thu ht s ch ta mt vn ng lo ngi.

    http://jjhccp.jnj.com/WWOHCCP/hcc/Documents/Escalation%20Documents/Escalation%20Procedure%20Documents/Escalation%20Procedure%20Links.pdf

  • 06

    Ai phai tun thu Quy Tc ng X? Tt c cc nhn vin ca Tp on Johnson & Johnson bt buc phi tun th Quy Tc ng X Trong Kinh Doanh, cc chnh sch ca Cng Ty v lut php chi phi cc hot ng ca chng ta. Tt c nhn vin c trch nhim hiu v tun th Quy Tc ng X. Cng vi Tn Ch Hnh ng v cc chnh sch khc ca Cng Ty, Quy Tc ng X gip chng ta a ra cc quyt nh ng n v thc hin cc hnh ng ph hp, bt k chng ta lm vic u v lm cng vic g.

    Chng ta tin tng rng mi nhn vin l mt ngi lnh o, bt k h lm cng vic g, chc danh hoc chc nng ca h ra sao. Bng vic tun th Quy Tc ng X ca chng ta, cc bn lm gng cho cc ng nghip, i tc kinh doanh, khch hng v nhng ngi chng kin cc bn lm vic mi ngy.

    Nu cc bn l ngi qun l, cc bn c thm trch nhim lm tm gng tch cc trong mi kha cnh v gip cc nhn vin ca mnh c k, thu hiu v p dng Quy Tc ng X.

    Cc c nhn v cng ty thay mt chng ta thc hin hot ng kinh doanh u phi tun th Quy Tc ng X Trong Kinh Doanh ca chng ta, bn cnh cc chnh sch lin quan khc ca Cng Ty. Cc quy nh p dng ca Quy Tc ng X ny phi c nu trong cc hp ng k vi cc nh cung cp, nh sn xut, nh thu, nh cung ng v nh phn phi l bn th ba ang thay mt Tp on Johnson & Johnson thc hin hot ng kinh doanh.

    LM TH NO A RA QUYT INH UNG N

    Nu cc bn phi i mt vi mt quyt nh kh

    khn v o c trong kinh doanh, cc bn nn t t

    cc cu hi sau:

    Vic lam nay co vi pham Quy Tc ng X Trong Kinh

    Doanh cua Johnson & Johnson, chinh sach

    Cng Ty hoc lut phap khng?

    Vic lam nay co thiu nht quan

    vi cac trach nhim trong Tn Chi Hanh ng

    hay khng?

    Liu cac c ng bn ngoai Cng Ty chung ta co

    thy vic lam nay la phi ao c

    khng?

    Vic lam nay co nh hng n danh ting cua ta hoc danh ting cua Johnson &

    Johnson khng?

    NU CAC BAN

    TRA LI...