Restructuring Report With Board Decision (1)

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. ( ) , , , , , : , / // , , , . . . , . . .

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. : GSM/CDMA Mobile, PSTN , ADSL, Wimax, 3G, EVDO DATA Service Value Added Services Horizontal Vertical Linkages , Outsource : , , , : , / , / , , :

, , Proactive Reactive : . : : : :-(1) , , , (2) , , (3) (4) (5) (6) (7) Backbone Transmission (Radio/Optical) BTS Power Integrated Maintenance Unit (IMU) GMCC/Network Operating Centre/Regional Directorate Logistic Support (8) IMU (9) , (10) (11) (12) Outsource IMU Front Line Office (13) Outsource . : :- CTO, CCO, CHRO CFO (: Specification Review, Proprietery, ) Focus , , Performance Contract , Service Level Agreement Business Unit , , , Wireline and Customer Service Directorate Service Level Agreement , , : , Horizontal Promotion : : / (Pool) , , , , , (Change Management Department) . : : / , : : () (Corporate Unit): : , , (Chief Technical officer CTO), (Chief Financial Officer CFO), (Chief Commercial Officer CCO) (Chief Human Resource Officer CHRO) (Internal Audit Department) () (Business Unit): Wireline Wireless () (Wireline and Customer Service Directorate) () (Wireless Service Directorate) Wireline Directorate PSTN Wireless Directorate GSM, CDMA, Wimax Wireless () (Support Unit): (Support Units) :- (International Service Directorate) (Backbone Transmission Directorate) (Information System Directorate) (Power Department) (Civil Infrastructure Department) (Telecommunication Training Centre) () (Chief Technical Officer) (Backbone Transmission Directorate) (Power Department) (Civil Infrastructure Department) () (Chief Commercial Officer) (Information System Directorate) (International Service Directorate)() (Chief Human Resource Officer) (Telecommunication Training Centre) Wireline Directorate

65

: : . : ( ) . (Corporate Unit): , , Think Tank Corporate Strategy , , (Chief Technical officer CTO), (Chief Financial Officer CFO), (Chief Commercial Officer CCO) (Chief Human Resource Officer CHRO) (Core Team) :(1) , ,(2) , ,(3) ,(4) ,(5) ,(6)

.. (Chief Technical Officer) , , , : (1) ,(2) (Telecommunication Network) ,(3) ,(4) (Power, Transmission, Civil ) , (Key Performance Indicators - KPI) , (5) , (1) MIS ,(2) Technical Specification , (3) ,(4) ,(5) ,(6) , (7) , , , (8) (9) (10) (11)

(12)

:

, , , , ,

, , , , ,

... (Backbone Transmission Directorate): Transmission Planning Department, Transmission Project Implementation Department, Optical Network Project Implementation Department, , (IT Directorate) IP Transmission Unit Satellite Department Backbone Transmission Directorate (CTO) : (Backbone Transmission Network) (Backbone Transmission Network) (1) SLA Backbone Transmission Network ,(2) (Backbone Transmission Network) ,(3) (Backbone Transmission Network) ,(4) KPI (Backbone Transmission Network) ,(5) ,(6) SLA Backbone Transmission Network , , , ,

: (Planning, Radio and Optical PID)

, , ,

: (Operation &Maintenance, Satellite)

, , , ,

: (Civil, Finance and Administration)

, , / , , , , ... (Power Department) , , (Power Equipments) (CTO) : (Power Equipments) (Power Equipments)

(1) ,(2) SLA (Power Equipments) ,(3) (Power Equipments) ,(4) (Power Equipments) ,(5) KPI (Power Equipments) ,(6) SLA (Power Equipments) , , :

, , / , ... (Civil Infrastructure Department) , , (CTO) , , : , ,

(1) SLA , , ,(2) ,(3) ,(4) ,(5) ,(6)

:

, .. (Chief Commercial Officer) , : , (Marketing) (1) ,(2) , (3) , (4) , ,(5) , , ,(6) ,(7) , ,(8) (9) Tariff, Frequency, Company Branding, VAS Service

(1) ,(2) , (3) , (4) / ,(5)

:

, , , , , , / , , / , , , / , , , , / , , / , , , , , / , , / , ... (Information System Directorate) (International Service Directorate) ,

... (Information System Directorate) , CRM, BI, Enterprise Solution (CTO) : (Information System) (Information System) , , (1) ,CRM, BI, Enterprise Solution , , , (2) ,(3) , ,(4) SLA (Information System) ,(5) (Performance Standard) (Information System) (1) ,(2) , ,(3) , ,(4) , , ,(5) ,(6) , ,(7) ,(8) ,(9) , , (10) :

, () , () , () , () , / () , / () , () , () , / () , () , / () , / () / ()

... (International Service Directorate) (Data, Voice, Lease Line ) (1) (Data, Voice, Lease Line, SMS, Roaming ) ,(2) ,(3) SLA , (4) , , : (International Service Directorate)

, ( ) , ( ) , () () , () , / () , () () .. (Chief Human Resource Officer) :-: (1) ,(2) , (3) , (4) , (5) , , ,(6) (Change Management) , (7) // (PerformanceStandard) ,(8) ,(9) ,

(1) (2) (3) , (4)

:

, () ( ) , () , ( ) , () , () , () , / () , / () , / () , () , / () , / () () , ... (Telecommunication Training Centre) , , : , , /

(1) , , , (2) , ,, ,(3) ,(4) ,(5) (1) ,(2) , , ,(3) ,(4) , , (5) : , ( ) , () , / () , () , () , () , () , () , / () , () , () , () , () ()

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