Webinar: Technology Skills for Library Staff: Effective and Engaging Training Programs-2016-01-27

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<ul><li><p>Technology Skills for Library Staff: Effective &amp; Engaging Training Programs January 27, 2016 </p></li><li><p>. TechSoup Global | All rights reserved </p><p>Using ReadyTalk </p><p> Chat to ask questions All lines are muted If you lose your Internet connection, </p><p>reconnect using the link emailed to you If you lose your phone connection, re-</p><p>dial the phone number and re-join ReadyTalk support: </p><p>800-843-9166 </p><p>Your audio will play through your computers speakers. Hear an echo? You may be logged in twice and will need to close one instance of ReadyTalk. </p></li><li><p>. TechSoup Global | All rights reserved </p><p>You Are Being Recorded </p><p>This webinar will be available on the TechSoup website along with past webinars: www.techsoup.org/community/events-webinars You can also view recorded webinars and videos on our YouTube channel: https://www.youtube.com/TechSoupVideo You will receive an email with this presentation, recording, and links within a few days Tweet us @TS4Libs or using the hashtag #ts4libs </p></li><li><p>. TechSoup Global | All rights reserved </p><p>TechSoups Story </p><p>We are a global network of 62 partner nonprofits that provide the best technology resources to over a half-million organizations in 127 countries. </p><p>We connect organizations and people with the resources, support, and technology they need to change the world. </p></li><li><p>. TechSoup Global | All rights reserved </p><p>TechSoup Product Donation Programs </p><p>Donated technology, education, and community resources for libraries. Save costs, magnify impact, and extend reach. </p><p>http://www.techsoup.org/libraries </p></li><li><p>. TechSoup Global | All rights reserved </p><p>Diana Laughlin Estes Valley (CO) </p><p>Library </p><p>Presenters </p><p>Assisting with chat: Ginny Mies &amp; Susan Bard </p><p>Rachel Schmidt Sunnyvale (CA) Public Library </p><p>Crystal Schimpf Webinar Producer </p><p>Tech Soup for Libraries </p></li><li><p>. TechSoup Global | All rights reserved </p><p>Poll #1 </p><p>Are your librarys staff excited about learning about technology? Yes! Some are, some arent No, but they No, they refuse to learn Not sure </p></li><li><p>. TechSoup Global | All rights reserved </p><p>Poll #2 </p><p>What library technology topics would be most needed for staff training in your library? eBooks Library eResources Library Catalog Library Wi-Fi Public Computer Software Other (share in chat) </p></li><li><p>9 </p><p>From Tech Shy to Tech Savvy </p><p>Diana Laughlin Estes Valley Library Estes Park, Colorado dlaughlin@estesvalleylibrary.org http://www.estesvalleylibrary.org/ </p></li><li><p> Estes Valley Library Cardholders 10,277 </p><p>Items Checked Out 225,369 </p><p>Library Visits 188,189 </p><p>Programs Offered 656 </p><p>Program Attendees 19,106 </p><p> Located in Estes Park, CO </p><p>Population 5,858 </p><p>Median Age 51.5 </p><p>Gateway Community of Rocky Mountain National </p><p>Park, which is visited by 3 million people each year. </p></li><li><p>Tech Shy to Tech Savvy: </p><p>Tech core competencies for library staff </p><p>Formal training process </p><p>Every staff member participated </p><p>Delivered over 6 months </p><p>Before offering public tech literacy programming </p><p>Library Director requested a quantitative assessment of staffs tech skills </p></li><li><p>e Services </p><p>Connecting to library Wi-Fi </p><p>A/V in meeting rooms </p><p>File management </p><p>Copiers and printers </p><p>Our Skill Priorities: </p></li><li><p>Get buy in Build trust Take it slow Be transparent </p><p>We were all terrified. Maggie Claiser, Senior Services Librarian </p></li><li><p>Adults learn new skills best when learning is hands-on. Multiple formats: Small group trainings, one-to-one help, instructions available on staff website. Self- Directed: You can learn tech skills in any way that you like. Relevant: Which customer tech questions are the most difficult for you to answer? How do our customers get stuck with this task? </p></li><li><p>Costumes, </p><p>Funny animal videos, </p><p>Tech scavenger hunt, </p><p>Team bandanas, </p><p>Green screen staff pics </p><p>Keep it fun!</p></li><li><p>Hold staff accountable to learning with clear timelines </p><p> List of tech competencies </p><p> Mid-Term: 30 minutes of tech tasks to complete </p><p> Final Assessment: 60 minutes of tech tasks to complete </p><p> Im so proud of my B! </p><p>-Anonymous </p></li><li><p> Average Final Assessment Score = 90% Staff members are stepping up to assist in areas where they were at a loss just 4 months ago. </p><p> - Mark Riffle Technical Services Supervisor </p></li><li><p>. TechSoup Global | All rights reserved </p><p>Questions? Diana Laughlin Estes Valley Library Estes Park, Colorado dlaughlin@estesvalleylibrary.org http://www.estesvalleylibrary.org/ </p><p>Please type your questions in the chat window. Send twitter questions to @techsoup4libs </p></li><li><p>19 </p><p>Tech Ninja Training </p><p>Rachel Schmidt Sunnyvale Public Library Sunnyvale, California rschmidt@sunnyvale.ca.gov sunnyvalelibrary,org </p></li><li><p>. TechSoup Global | All rights reserved </p><p>Questions? Rachel Schmidt Sunnyvale Public Library Sunnyvale, California rschmidt@sunnyvale.ca.gov sunnyvalelibrary,org </p><p>Please type your questions in the chat window. Send twitter questions to @techsoup4libs </p></li><li><p>. TechSoup Global | All rights reserved </p><p>Upcoming Webinars and Events </p><p>Wednesday, 2/3, 11AM-12PM PST Bring Your Organization's Story to Life Using Silk Wednesday, 2/17, 11AM-12PM PST Getting Started with Digitization Explore our webinar archives for more! </p></li><li><p>. TechSoup Global | All rights reserved </p><p>TechSoup for Libraries </p><p>Have a story to share? Tell us about your daily routine maintaining public computers, or a moment when you were particularly proud. Don't forget that what might be "that's nothing" to you may be an "aha!" to someone else! </p><p>http://techsoupforlibraries.org/ </p></li><li><p>. TechSoup Global | All rights reserved </p><p>ReadyTalk offers dedicated product demos for TechSoup organizations 4 times per week. </p><p> For more information: www.techsoup.org/readytalk </p><p> Please complete the post-event survey that will </p><p>pop up once you close this window. </p><p>Thank You to Our Webinar Sponsor! </p></li></ul>

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