Creating a Strategy Roadmap for Your Business

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  • Life Skills Consultants Pvt. Ltd.

    Building Blocks of Success


    To provide V a l u e - a d d e d B u s i n e s s

    C o n s u l t i n g to Organizations at the

    T r a n s f o r m a t i o n S t a g e , enabling

    them to deliver their E n d e a v o r s with

    E f f i c a c y

  • About Life Skills

    Why Life Skills

    We adopt a novel approach to Business Transforma=on Consul=ng.

    We not only assist in construc=on of the Business Strategy but also facilitate the implementa=on and alignment of objec=ve deliverables derived during Business Strategy formula=on.

    Seasoned team with Cross Industry exper=se and deep execu=on skills Experienced in leading large scale business transforma=on ini=a=ves Strategy framework that can be deployed across industry segments Young and dynamic delivery consultants for implementa=on and constant monitoring

  • The Life Skills Difference

    Client Partnership - We collaborate with our clients to become integrated client partner serving as an extension of their management teams.

    Pragma6c Business Solu6ons - We recognize that the right business improvement solu=ons must meet client's expecta=ons. Thus we develop and implement innova=ve, pragma=c solu=ons which give sustainable results. We focus on core opportuni=es which deliver the highest returns in the quickest way.

    Unbiased Client Advisory - We provide client advisory services as independent advisors. We are not a provider of outsourced services, soLware/hardware technology or aNest services. Thus we are unbiased and en=rely focused on our clients' return on investment.

    Customer First Culture - As a professional services firm, we have embedded our clients' priori=es in our organiza=onal model, recrui=ng programs and incen=ve systems. Our clients come first and have the highest precedence.

    People Exper6se - Our client service philosophy recognizes that world-class advisory is delivered by talented and top-quality professionals. ALer our clients, our people are our greatest assets.

  • What we do

    An Organiza6on faces mul6ple complica6ons during its life cycle: Opera=onal inefficiency, Non-op=mal use resources, Redundant costs, Uninformed decisions, Unstructured business strategy, Conflic=ng func=onal priori=es, Reducing margins with stagnant growth and many more.

    To remain competitive an organization continuously needs to evolve itself through various transformation initiatives. We partner with our customers in these transformations to deliver results and achieve business success.

    1. Business Transforma6on through Intent to Delivery 2. Lean Training & Deployment

    Our Services

  • Business Transformation Intent to Delivery

    Our Intent to Delivery (ITD) model ensures deriva=on of strategic objec6ves leading to specific ac6on plan at func6onal and individual level.

    A simple and highly effec=ve strategic framework Captures intent and aspira=ons of the relevant

    internal and external customers of the company. Converts them, through expert facilita=on, into

    specific measurable ac=ons through a unique deployment methodology.

    Intent to Delivery

    Our Intent to Delivery model ensures derivation of strategic objectives leading to specific action plan for function and individual level, thus knitting the entire organization together toward identified organizational goals.

    A simple and highly effective strategic framework

    Captures intent and aspirations of the relevant stakeholders of the company @ Organization, Business, Functional and Individual level

    Converts them into specific measurable actions through a deployment methodology.

    Duration: 3 days Who Should Attend: Senior Leadership Team Functional Heads Key People

    ITD knits en6re organiza6on together towards iden6fied organiza6onal goals

    Enhancing the Organiza=on Capability to being Strategy Focused from being Opportunity Focused

  • Three Stages Of Business Transformation

    Business T



    Stage 1 Ad hoc More opportunity focused with less impact assessment on every area of organiza=on. Non robust system integra=on of business cri=cal processes. Self driven accountability


    ortunity Aligne


    Strategy Aligne


    Stage 2 Documented

    Clear business strategy. Organiza=on structure, processes, controls, and people aligned to the central strategy. Casual assessment of compe=tors and markets. Focus on planning . Clear roadmap for improvement across func=ons

    Stage 3 Self Sustained Con=nuous Market and Customer Assessment, newer markets crea=on, strong flexibility to modify and scale up without puYng pressure on any aspect of business. Strong people focus


    er and

    Market A



  • Business Intent - WHATs

    Personal Aspira6ons

    Capturing Aspira6ons

    Align Team & Priori6ze Ac6on Plan

    Deploy Ac6on Plan

    Crea6ng a Shared Strategy Roadmap

    Strong Review Mechanis


    Monitoring and Review

    Steps to Successful Business Transformation

    Alignment with the team is extremely essen=al for success of deployment of any ac=on plan

    Business WHATs are converted to Business HOWS. Second and third level drilled down clearly defines specific ac=on plans. Refer Examples in subsequent slides

  • Business Intent (WHATs) to Actions (HOWs)

    Business Intent Providing Excellent value and service Deligh6ng Customers

    Delivering profitability

    Business HOWs LEVEL 1

    Engaged and efficient channel partners

    Effec=ve Supply chain management

    Product, Pricing, innova=on

    Customer driven Product Planning

    Resource planning and capability building

    Infrastructure and systems support Con=nuous need assessment of customer to align product and systems Effec=ve, =mely communica=on and resolu=on

    Best product mix

    Op=mum u=liza=on of funds

    Effec=ve Cost Controls

    Aligned Organiza=onal Structure

    EXAMPLE 1 : ITD for a Tex=le Company

  • Prioritizing the Business HOWs First Level

    Strategy Matrix Im



    Engaged an

    d effi


    t cha

    nnel partners


    e Supp

    ly cha

    in m




    uct, Pricing, inno




    er driv

    en Produ

    ct Plann


    Resource plann

    ing an

    d capa

    bility bu


    Infrastructure and


    s sup




    s need assessmen

    t of


    er to

    align prod

    uct a

    nd sy




    e, =mely commun


    on and



    Best produ

    ct M





    =on of fu



    e Co

    st con




    nal aligne

    d Structure


    Providing Excellent value and service 9 h h m h h h h h m m m m 702

    Deligh6ng Customers 9 h h h h m m h h m m l m 630 Delivering profitability 9 h h h m h h m l h h h m 738 Total 243 243 189 189 189 189 189 171 135 135 117 81

    Note: Life Skills facilitates the strategy roadmap sessions with aspiring organiza=ons

    Priori=zed Business HOWs aLer correla=ng them with Business Intent Business Intent

  • Second Level Drill Down of Prioritized HOWs

    Second Level Drill Down Engaged and efficient channel partners

    Effec=ve Supply Chain Management

    Product, Pricing, Innova=on

    Customer Driven Product Planning

    Resource Planning and Capability Building

    Infrastructure and Systems Support

    Con=nuous Need Assessment of Customer to align product and systems

    Effec=ve, =mely communica=on and resolu=on

    Second Level Priori6zed Ac6on Plan Channel Produc6vity focus Exploring new and alternate channels to reach out to target segment Product wise, partner wise contribu6on monitoring to reduce varia6on in Target Vs. Achievement Compe66on benchmarking on product, pricing, promo6ons, ac6vi6es Trend analysis to enhance accuracy of demand es6mates Inter-linked produc6on planning ensuring on-6me delivery resul6ng in good word of mouth of channel IT infra deployment to monitor product at every stage of supply chain integrated with communica6on to Channel Product composi6on to increase Net Realized Value Strong Management repor6ng, analysis and review mechanism New product launch in accordance with changing customer preferences Channel involvement and Feedback for enhancing value preposi6ons Accurate Procurement of orders against forecas6ng Assessment of requirement Vs. organiza6on structure Performance Driven Organiza6onal Culture Strategy linked Key Result Areas Effec6ve Warehouse Management, implementa6on of 5S and Lean principles Automa6on to reduce Non Value add ac6vi6es focusing building opera6onal efficiencies and scalability Warehouse Layout - Time & Mo6on study Automa6on in Warehouse Vendor Management - Finance Return, Defect & Credit analysis

    Note: This is not a comprehensive list but only the top priori=zed second level drilled down ac=on plans. Measures derived around these ac=on plans will ensure achievement of Business Intent

  • Starting Point for your organization!!

    Define business intent Create a strong strategy roadmap for the next financial year Align the organiza=on towards the strategy roadmap and ac=on plans Make organiza=on ready for scalability for next financial year Ensure achievement of business intent

    Intent to Delivery model can also be used to derive a FUNCTIONAL INTENT into Ac=on Plan

    Life Skills conducts the Intent to Delivery session to translate business aspira=ons into ac=onable business plan for organiza=ons aspiring to grow.

  • ITD Program Outline

    Module Objectives Expected Output

    Articulation of Vision

    Management Expectations (long term and Short term).

    Deciding on pillars of Success

    3 Most important outputs

    5 Most critical issues

    Overall plan of Strategy Deployment

    The Team Defines

    Defining Strategic Pillars

    Assessment of environment outside and within

    Map Competition vis--vis key business fundamentals

    Resource, Process, System and Financial assessment

    Focus on desired outcomes, Financial and Non-Financial

    Moment of Truth

    Execute strategy using strategy mix and Qualitative skills

    Identify top critical focus areas for the Organization

    Focus on important activities

    Apply effective planning and prioritization skills

    Delivering Performance

    Define Measurement matrix

    Assign responsibility and ownership

    Balance key priorities.

    Eliminate low priorities and time-wasters.

    Use planning tools effectively.

    Financial Numbers



  • Lean Training and Deployment

    Linking Business Strategy to Cri=cal Business


    Capturing the expecta=ons of Customers and building into Business Strategy

    Processes and


    Business Objec=ve Delivery



    Organiza=on Culture

    Customer Shareholders

    Engaging Employees and crea=ng a culture of Problem Solving and Knowledge Sharing

    Lean Strategy

    Lean knits together organiza6onal gaps that are the root causes of WASTES Inefficiencies across Organiza6on (Visible and Invisible)

    Significant Tangible Business Benefits Exists That Can Be Exploited Immediately

  • Imagine Office Processes with:

    Lean Thinking is all about con6nuous Waste Elimina6on.

    A principle driven, tool based philosophy that focuses on elimina=ng waste so that all ac=vi=es / steps add value from the customers perspec=ve.

    Imagine your work environment that has: - Greater produc=vity - Greater throughput - Improved quality - Reduced cycle =mes - Less fire-figh=ng - Smoother opera=on - Reduced opera=ng costs


    LEAN Overview

  • Relentless Focus on

    Reducing non-value adding ac2vi2es


    Customer sa6sfac6on


    Customer responsiveness Capacity


    Cash flow

    On 6me delivery

    Cost Defects

    Lead 6me


    Cycle 6me Space


    A Successful Lean Implementa6on ensures that the changes are deployed: On-=me | Within budget | With desired results | Minimized side effects

    Lean Benefits

  • Selected par=cipants trained on


    Improvement Projects

    iden=fied by Life Skills

    Progress Monitoring by Life Skills

    Project Submission

    Valida=on by Life Skills


    Test and Lean


    Proposed Deployment Model : Training and Con6nuous Mentoring

    2 days Lean Thinking Workshop for the project team Con=nuous mentoring and coaching to the employees, involved in the project, by Life Skills

    through the project life cycle. Life Skills will engage for monthly project reviews and feedback along with Senior Leadership

    Team Final Presenta=on by the respec=ve project teams. Evalua=on of the project by Life Skills

    Experts and Senior Leadership Team of the organiza=on. Test and Cer=fica=on for those whose projects get approved post presenta=on Dura=on 3-5 months


    Our methodology of working together with the project team allows the implementa6on to achieve the desired business results.

  • Simula=on on applica=on of Lean Tools Introduc=on to VSM (Value Stream Mapping)

    Crea=ng the End to End Process Value Stream

    Understanding VA/NVA Understanding Lead Time ladder Iden=fying Kaizen 5 Why Root Cause Iden=fica=on Methodologies

    Process Value Streams for iden=fied business processes

    Business Dashboards and Review Structure 4 Quadrant Approach

    Crea=ng the linkage of Business Strategy to Business Cri=cal Processes

    Why Lean? Lean Thinking Customers Need from a Process

    Toyotas Lean principles Overview of 5S-Founda=on of Lean Introduc=on to Lean Tools

    7 Wastes Poka Yoke Visual management Standard Work Management Cell Concept Single piece and batch flow Push and Pull System Heijunka Jidoka


    Two Days Lean Training

  • Client Results Business Transformation through Intent to Delivery

    Industry Major Outcomes Service Sector Company

    More than 2 fold increase in EBIDTA (Averaged 2011-12, 2012-13*) from 2.1%to 4.3% in 2013-14. Outlook of 5.4% for year 2014-15

    30% + growth in Gross Margins from 2012-13 to 2014-15. 14% increase in employee produc=vity (Gross Revenue per Employee) Strong financial control and planning

    Product and Distribu6on Focused Company

    More than 24% increase in Net Realized rate 300% plus increase in Retailer Base across India 72% increase in Gross Revenue Systems integrated opera=ons Inventory reduc=on from 6.2 months to 3 months

    Asset Intensive Company

    Asset Maintenance Cost reduced by 18% Cash flows improvement by 21% Idle Time reduc=on of assets ERP assessment, deployment and customiza=on for business process scalability Organiza=on re-structuring for establishing accountability

  • Client Results Lean Training & Deployment

    Industry Major Outcomes Lean Training & Cer6fica6on

    Trained and Cer=fied over 1200 employees across various large small and medium organiza=on including Airtel, Essar Steel, Essar Power, Essar Logis=cs, Essar Shipping, Essar Projects, Oando PLC - Nigeria, Helios Towers-Nigeria, ITC, BD India, All Cargo, SoLage Informa=on Technology amongst others.

    Lean Mentoring and Impact

    Lean projects mentored by Life Skills during 2013-2015 resulted in annualized financial impact of over 343 Cr

    One of the project mentored at Essar won the coveted DL Shah Na=onal Quality Award

    Process Re-engineering

    Process re-engineering done for all Customer interfacing processes at a power distribu=on company

    Defined To be Processes for all the func=ons of Water Distribu=on company in India

  • Key Clients

  • feel free to get in touch with Indresh Saluja +919910007171 Walnace Dias +919769211499


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