Spotting Opportunities Hidden in Plain Sight (FENG Charlotte)

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  • Spo$ng Opportuni-es Hidden in Plain Sight

    The Financial Execu.ves Networking Group (Charlo

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    Barriers to innova-on

    Fear Frames Focus on Efficiency

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    Barriers to innova-on

    Fear Frames Focus on Efficiency

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    How we see the world 1

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    Click bu

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    Its easy to miss something youre not looking for.

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    Click bu

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    Its easy to miss something youre not looking for.

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    Human-Centered Design

    Source: Stanford d.school

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    Click bu

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    Its easy to miss something youre not looking for.

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    How we see ourselves 2

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    Tom Hussey Photography

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    What business are you REALLY in?

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    1. When it absolutely, positively has to be there overnight. 2. Its not just a package, its your business. 3. Be absolutely sure. 4. This is a job for FedEx. 5. Dont worry, theres a FedEx for that. 6. Relax, its FedEx.

    7. The world on time.

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    What business are YOU really in?

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    Experience can be limi.ng 3

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    Experience can be limi.ng

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    Click bu

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    Illusions of knowledge 4

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    The greatest enemy of knowledge is not ignorance, it is the illusion of knowledge.

    Daniel Boors5n

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    # Vehicle Doors Color Stop Gender Age 1 Sports Coupe 2 Silver No Female 30-34 2 SUV (Large) 4 Red Yes Female 40-44 3 Family Sedan 4 Black No Male 45-49 4 Family Sedan 4 Silver No Female 35-39 5 Minivan 4 Red No Male 35-39 6 Prius 4 Silver No ? ? 7 SUV (Small) 4 Red Yes Female 40-44 8 SUV (Small) 4 Black No Male 20-24 9 Sports Coupe 2 Silver No Female 20-24 10 Sport Sedan 2 Blue Yes Male 55-59

    Driving Habits at Suburban T-Intersec-on

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    Click bu

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    So what should we do differently?

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    What should we do differently?

    1. Look for what youre not seeing.

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    What should we do differently?

    1. Look for what youre not seeing. 2. Reflect on what business youre really in.

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    What should we do differently?

    1. Look for what youre not seeing. 2. Reflect on what business youre really in. 3. Iden.fy and ques.on assump.ons.

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    What should we do differently?

    1. Look for what youre not seeing. 2. Reflect on what business youre really in. 3. Iden.fy and ques.on assump.ons. 4. Seek out zero-gravity thinkers. (Go beyond

    the Usual Suspects.)

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    Diversity of thought

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    What should we do differently?

    1. Look for what youre not seeing. 2. Reflect on what business youre really in. 3. Iden.fy and ques.on assump.ons. 4. Seek out zero-gravity thinkers. (Go beyond

    the Usual Suspects.) 5. Become a dot collector.

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    Knowledge doesnt change behavior.

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    It is not necessary to change. Survival is not mandatory.

    W. Edwards Deming

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    Who do I contact for more informa-on?

    David Phillips Innova.on Provocateur Office / Mobile 704-904-0499 david.phillips@fasterglass.com www.fasterglass.com LinkedIn Profile

    http://www.linkedin.com/in/phillipsjdavid/

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    Clients / Tes-monials

    David is a deep expert in the idea.on process. He is constantly scanning the business landscape to integrate new insights and concepts into his methodologies. He is also a tremendous facilitator and ac.vely engages other in process.

    Michael Arena General Motors

    Head of Organiza-onal Capability

    David is one of the best facilitators of collabora.ve innova.on-related workshops that I have had the pleasure of working with both as a co-producer as well as a par.cipant. He has the skills to enable others to approach their business challenges from insighkul new perspec.ves to drive posi.ve change and innova.on.

    Jeff Grant InVue Security Products

    Director of Product Innova-on

    David is an expert facilitator, and does an incredible job of inspiring crea.vity and promo.ng innova.on across all levels of an organiza.on. One of David's dis.nguishing quali.es as a business leader is his ability to engage the heads and hearts of a diverse audience of stakeholders.

    Felix Mon Bank of America

    Cash Strategy & Innova-on Execu-ve

    David lived up to his billing as a "provocateur" by challenging us to think differently. He invited us to consider what we would do differently and shared stories of what other nonprofit organiza.ons were doing differently to enhance the experience of their board members.

    Chris McLeod Giving Ma[ers Inc

    President