• 4 USER ONBOARDING TEXT HACKS FOR MOBILE & WEB APPS
  • TEXT MESSAGE HACKS FOR WEB APPS
  • #1 THE CHECK UP
  • A FOLLOW UP TEXT IS LESS SPAMMY. SEND A TEXT AFTER AN INTIAL INTERATION LIKE A SUPPORT TICKET OR CHAT HERE’S AN EXAMPLE OF ONE… !
  • Text after you’ve communicated another way first Schedule soon after talking so they remember you Make your SMS short, personal, and to the point
  • #2 PAYMENT ISSUES TEXT
  • DON’T LOSE A CUSTOMER BECAUSE OF A PAYMENT FORM TYPO, OFFER TO HELP BY TEXT LIKE THIS… !
  • When you notice an incomplete purchase, reach out Be proactive and don’t lose a customer
  • TEXT MESSAGE HACKS FOR MOBILE APPS
  • #3 GIVE A DISCOUNT
  • SEND A TEXT TO NUDGE ON THE FENCE USERS AND TO REMIND OTHERS TO ACTUALLY BUY TRY A TEXT LIKE THIS ONE… !
  • Texting a timely promo code isn’t spam, it’s helpful Remove all “salesy” copy, add a real discount, and your text is welcome
  • #4 ASK QUESTIONS
  • BETTER ONBOARDING COMES FROM FEEDBACK, TALKING TO USERS GETS FEEDBACK TEXT A QUESTION TO USERS LIKE THIS ONE… !
  • Get feedback from certain users, after reaching a certain goal Make sure your text benefits them more than it helps you
  • SO WHAT NOW?
  • SEND AN AUTOMATED ONBOARDING TEXT (click me)
  • OR
  • LEARN MORE ONBOARDING TRICKS USING EMAIL & PUSH (click me)
  • THANKS
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4 User Onboarding Hacks Using SMS Messages

by autosendio

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Description

Event-based SMS marketing is rarely used for mobile app and web app marketing. But there's no reason to avoid it if you do it right. 95% of text messages are opened within 5 minutes. If you get your web app and mobile app users phone numbers with permission, sending an timely, personal, and relatable trigger-based SMS to help them use your app will be appreciated.

For more user onboarding hacks for web apps and mobile apps go to http://autosend.io/how-to-onboard-users-email-sms-push/
Download 4 User Onboarding Hacks Using SMS Messages

Transcript

  • 4 USER ONBOARDING TEXT HACKS FOR MOBILE & WEB APPS
  • TEXT MESSAGE HACKS FOR WEB APPS
  • #1 THE CHECK UP
  • A FOLLOW UP TEXT IS LESS SPAMMY. SEND A TEXT AFTER AN INTIAL INTERATION LIKE A SUPPORT TICKET OR CHAT HERE’S AN EXAMPLE OF ONE… !
  • Text after you’ve communicated another way first Schedule soon after talking so they remember you Make your SMS short, personal, and to the point
  • #2 PAYMENT ISSUES TEXT
  • DON’T LOSE A CUSTOMER BECAUSE OF A PAYMENT FORM TYPO, OFFER TO HELP BY TEXT LIKE THIS… !
  • When you notice an incomplete purchase, reach out Be proactive and don’t lose a customer
  • TEXT MESSAGE HACKS FOR MOBILE APPS
  • #3 GIVE A DISCOUNT
  • SEND A TEXT TO NUDGE ON THE FENCE USERS AND TO REMIND OTHERS TO ACTUALLY BUY TRY A TEXT LIKE THIS ONE… !
  • Texting a timely promo code isn’t spam, it’s helpful Remove all “salesy” copy, add a real discount, and your text is welcome
  • #4 ASK QUESTIONS
  • BETTER ONBOARDING COMES FROM FEEDBACK, TALKING TO USERS GETS FEEDBACK TEXT A QUESTION TO USERS LIKE THIS ONE… !
  • Get feedback from certain users, after reaching a certain goal Make sure your text benefits them more than it helps you
  • SO WHAT NOW?
  • SEND AN AUTOMATED ONBOARDING TEXT (click me)
  • OR
  • LEARN MORE ONBOARDING TRICKS USING EMAIL & PUSH (click me)
  • THANKS
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