SME' 13 Влад Титов

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    21-Oct-2014

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. CommunityLab, "", Social Media Point Russia #SMPoint, . . - . 2 ,

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<p> 1</p> <p>- .. 2 </p> <p> , </p> <p> : </p> <p> : </p> <p> , ? _ </p> <p>PR - </p> <p>PR - </p> <p>PR - </p> <p> !</p> <p> , ? </p> <p>VS?_</p> <p> !</p> <p> 1. 2. 4. 5. !6. , </p> <p> https://www.youtube.com/watch?feature=player_embedded&amp;v=IgXLigpzEK0#! </p> <p>3 - </p> <p>Net Promoter Score</p> <p> ? 10- . :</p> <p> ( 9-10) , ( , )</p> <p> ( 7-8) , , .</p> <p> ( 1-6) , . , . , , , , </p> <p>Net Promoter Score</p> <p>Net Promoter Score</p> <p>:</p> <p> 63 % 31 % 6%</p> <p>Net Promoter Score</p> <p>:</p> <p> 60,37% 32,21% 7,43%</p> <p>Bain Co &amp; </p> <p>Net Promoter Score</p> <p>+ 2 = +1 </p> <p>+ 1 = - 4-5 </p> <p> 1. - % </p> <p> 2. 4 </p> <p>- </p> <p># SMPoint- </p> <p>, </p> <p>**** ? ?***https://www.youtube.com/watch?feature=player_embedded&amp;v=IgXLigpzEK0#!1:54 .**********</p>