Knowledge Management Metrics and ROI
This presentation was originally delivered at DGI's Government KM Conference in Washington DC on August 20th, 2014. It briefly discusses knowledge management metrics, return on investment, and business value. Also included is a simple visual of EK's Knowledge and Information Management (KIM) Maturity Curve.
1. EnterpriseKnowledge,LLC KMMetrics,KMPerformance:BestPrac 2. EnterpriseKnowledge,LLC TheKIMMaturityCurve 3. EnterpriseKnowledge,LLC TheKIMMaturityCurve Focusonhowyoucan progressalongthe Knowledgeand Informa