Disaster Recovery Planning: Best Practices, Templates, and Tools

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  • 1. Building an Effective DR Plan: Best Practices, Templates &Tools The best tactics and tools for completing a disaster recovery plan that will keep your business moving forward when a disaster comes. November 15, 2013ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERYWWW.ZETTA.NET

2. Agenda Overview - IT Business Continuity & Disaster Recovery. a look from 10,000 ft BIA Business Impact Analysis Risk Assessment Risk Management DR Testing Zetta and DRENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERYWWW.ZETTA.NET 3. Webinar Logistics You may ask questions at any time during the presentation by using the Q&A box. We will answer questions at the end of the webinar. Tweet us questions: @zettanetENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERYWWW.ZETTA.NET 4. The Presenter Rich Webster Rich Webster, Director of Operations at Zetta.net 20+ years experience protecting critical data & IT assets at companies including Netscape, EBAY, Shopping.com, Telefonica Data and Shutterfly.ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERYWWW.ZETTA.NET 5. What is Disaster Recovery? Disaster Recovery is when a site is destroyed. ButWhile this is the "ultimate" recovery plan, Most recoveries areI need an older version of X. I accidentally deleted Y. Server Z blew up and we need to restore it. ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERYWWW.ZETTA.NET 6. Business Impact Analysis BIA First step in creating a DR Plan Have the executive staff define your mission critical applications. 1. 2. 3. 4.Agree upon what is acceptable downtime (RTO). Agree upon your recovery point objective (RPO). Zero downtime comes at a significant cost. The IT staff needs to guide the executives.ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERYWWW.ZETTA.NET 7. RPO RTO RPO = recovery point objective The restore is current as of How much data you lose.RTO = recovery time objectiveTime between disaster and recovery for a given applicationENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERYWWW.ZETTA.NET 8. RISK Assessment Map out the infrastructure that supports the mission critical applications.Single points of failure cause the majority of outages.Identify risks that you control versus risks you dont. Internal versus External Two = one, one = noneENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERYWWW.ZETTA.NET 9. RISK Management Manage Risk Identify and eliminate single points of failure Network Systems Storage Power Hosting vs. Outsourcing. ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERYWWW.ZETTA.NET 10. DR Testing Must have, not nice to have Test under a controlled environment. Test your Recovery Time Objective Test your Recovery Point Objective Failure to test could lead to significant downtime. Have documentation in secondary locations. ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERYWWW.ZETTA.NET 11. Limiting Exposure What Zetta Does External Customers Network Dual network connectivity. Active / Active network. Storage / Systems Dual Power Supplies HA clusters RAIN vs RAIDENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERYWWW.ZETTA.NET 12. Limiting Exposure What Zetta Does Applications Eating our own dog food. Using Zetta in our DR efforts Applications can be brought up on either coast Geo-Diverse replication Data in multiple locations Databases are replicated.ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERYWWW.ZETTA.NET 13. Case Studies Real World DR Hurricane Sandy Rogue Employee Lost CEO Laptop Data Center migrationsENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERYWWW.ZETTA.NET 14. Cloud Disaster Recovery vs. Tape So Rich, what are the biggest differences between using tape, disk, or cloud for offsite backup & DR?ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERYWWW.ZETTA.NET 15. The Zetta.net Solution15Zetta.net SmartCloudEnterprise-Grade Datacenters / Online StorageZettaMirror SoftwareWAN Traffic Optimization Plug-ins Lean local CopyWeb-based ManagementConfiguration & Management Recovery Partner portal24x7 Managed Service Proactive monitoring US-based Support ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERYWWW.ZETTA.NET 16. Zetta.net Browser-based Recovery16No Connectivity? No Connectivity?During Hurricane Sandy Customer During Hurricane Sandy Customer couldn't get to the data center for couldn't get to the data center for over aaweek. Zetta shipped him back over week. Zetta shipped him back all his data overnight. all his data overnight. ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERYWWW.ZETTA.NET 17. Zetta.net Browsing into backup data17Why It Matters: Why It Matters: The CEO of aa The CEO of Zetta customer Zetta customer lost his laptop lost his laptop then used then used ZettaMirror to ZettaMirror to restore his data restore his data to aanew laptop to new laptopENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERYWWW.ZETTA.NET 18. Zetta.net System Management Portal Recovery 18Why It Matters: Why It Matters: A law firm needed an A law firm needed an emergency PST restore emergency PST restore for discovery purposes for discovery purposesENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERYWWW.ZETTA.NET 19. Zetta.net Mounted Drive in Windows Explorer19Why It Matters: Why It Matters: A few days ago, A few days ago, literally, aaZetta literally, Zetta customer lost aa customer lost complete server complete server image we image we helped them get helped them get it back up and it back up and running in aaVM. running in VM.ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERYWWW.ZETTA.NET 20. Zetta.net Solution Overview 3-in-1 Functionality Local backup to customer-defined media Cloud backup Archiving Disaster Recovery Unlimited number of software agents & plugins (SQL, Exchange, VM, System State, etc.) 500 GB of Enterprise-Grade Storage 24x7 Monitoring and Support All Maintenance and Upgrades Customer pricing starts at $225 / monthENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERYWWW.ZETTA.NET 21. Contact Us 1-877-469-3882 Rich Webster Director of Operations rwebster@zetta.netChris Schin VP of Products cschin@zetta.netOr start a trial today www.zetta.net/trial ENTERPRISE-GRADE ONLINE BACKUP & DISASTER RECOVERYWWW.ZETTA.NET