Social Media World 2013 - Ζαχαρούλη Πολυξένη: CRM goes social. Social CRM.

  • Published on
    02-Jul-2015

  • View
    145

  • Download
    2

Embed Size (px)

DESCRIPTION

Social Media World 2013, 19 , Divani Caravel .

Transcript

<ul><li> 1. CRM goes Social. Social CRMEntersoft Social CRMAddress the collaboration gapEnable social businessExploit the potential of social mediaZacharouli PolyxeniWeb Engineer</li></ul> <p> 2. social media brand; ; brand; , . ; ; ; awareness brand ; 3. social media &amp; leads social media / &amp; | &amp; social media 4. Social CRMSocial CRM , , , , , , .Paul Greenberg 5. Social Business Software socialmedia: marketing brand &amp; monitoring analysis insights responseJive Social Business BlueprintA step-by-step guide to becoming a social business 6. Entersoft Social CRMEntersoftSocial CRM 7. Entersoft Social CRM Agencies On premisesCloud 8. Entersoft Social CRMFacebook pages &amp; Twitter accounts pages/accounts online insights &amp; fans 9. Entersoft Social CRM (Facebook &amp;Twitter) fan/follower f(weighted interactions, user assessment) 10. Entersoft Social CRMSocial media profile| fans and followers 11. Entersoft Social CRM 12. Entersoft Social CRM social media 13. Entersoft Social CRM 14. Entersoft Social CRM &amp; 15. Entersoft Social CRM 16. Entersoft Social CRM tagging 17. Entersoft Social CRM , crisis management, 18. Entersoft Social CRMROI in social media 19. Entersoft Social CRMso, have no fear of the train ;)Arrival of a Train at La Ciotat (The Lumire Brothers, 1895) 20. Thank you :-)Entersoft Social CRM</p>