Don't stop me now day2 b

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Don's Stop Me Now Session 5

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<ul><li> 1. A Journey from Ordinary to ExemplaryJim Foy &amp; Claire Robinson</li></ul> <p> 2. In the beginning.. Canon Sir Robert HardwickOctavia HillHunterRawnsley 3. Greater than the sum of thepartsVolunteers managing projects 4. The power of a good start recruitment &amp; inductionSets the sceneSets expectationsThe partnership beginsWelcoming 5. Hughenden InductionAudience-focussed Relevant to role Layered learning Interesting and funUseful for staff Simple to administer Led by ManagerVisitor Experience element 6. Induction Part 1Ticket office volunteerDay 1 Meeting with line manager Date Visit Volunteers room Till training session 1 How we welcome visitors Orientation 1Day 2 Till training 2 Card recognition procedures Orientation 2 Attend Disraeli talkDay 3 Understanding gift aid Experience one of the trails How to use the radio Orientation 3: the gardensDay 4 Greeting coach parties Disabled visitors and buggies Orientation 4: WW2 Attend WW2 tour 7. Hughenden 8. Induction Part 1Ticket office volunteerDay 1Date Meeting with line manager Locate Volunteers room Till training session - 1 How we welcome visitors Orientation 1: the manorDay 2 Till training - 2 Card recognition procedures Orientation 2: the stable yard NT Membership Attend Disraeli talk 9. Induction Part 1Ticket office volunteerDay 3 Date Understanding gift aid Experience one of the trails How to use the radio Orientation 3: the gardensDay 4 Greeting coach parties Disabled visitors and buggies Orientation 4: WW2 Attend WW2 tour 10. Induction: orientations What is embroidered on thechairs and why? Which home-grown productfrom Bradenham is sold in theshop? 11. Induction - orientations Which of these meal options is always available?souphot meat dishbaked potatoes hot vegetarian dish chips pudding 12. Induction Part 2Content NT founders Work of Trust today Our property group Values &amp; Behaviours Volunteering 13. InductionWelcome Packs- tailored section- standard information pack 14. Hughenden, West Wycombe&amp; Chilterns Countrysideproperty group 15. A partnershipVolunteer CouncilVolunteer and Staff conference 16. Culture is what happens when youre not watchingExperiences BeliefsActionsResults 17. Logging hours 18. The power of a good start recruitment &amp; inductionGreater than the sum ofthe parts 19. Thinking Differently AboutVolunteering @ Polesden Lacey Andrea Selley 20. Why did we do it? 21. What did we do? 22. How did it feel? 23. What did we learn? 24. What next? 25. Dont Stop Me Now Rachael Bayley May 2012Case Study about RSVPRetired and Senior Volunteer Programme 26. Facts about RSVP 15,047 Volunteers 450 are VolunteerOrganisers &amp; Coordinators 27 FTE staff (17 full time and 17 part time) Ratio of over 500:1 Projects in Wales, Scotland &amp; England Running for 24 yearsData at January 2011 27. Top Tips (1)1. Do create projects for people to own2. Do say No at the recruitment stage3. Have special volunteers to bring newpeople in 28. Top Tips (2)4. Have volunteers showing the way5. Have roles that can change to fit6. Do manage volunteers like volunteers,not like staff 29. Top Tips (3)7. Do have peer discussions and lots ofcoffee8. Have a Pick and Mix approach tovolunteer roles9. Do attract volunteers whose interest isin management 30. WorkshopQuestions and views?Which of these wouldwork for you?How could you develop these ideas?What ideas do you have to share?Rachael Bayleyrachaelbayley@yahoo.co.uk 31. Dont Stop Me Now Rachael Bayley May 2012Case Study about RSVPRetired and Senior Volunteer Programme </p>